Russell
CAThis company is a complete sham This company is a complete sham. They produce counterfeit products and fill their website with promises of client service which is non-existent. I ordered a coat for Christmas for my GF. It arrived very late, from Pakistan and was of poor quality and without any doubt a complete knock-off. Trying to get a refund from PayPal is useless as they want the returned and the return address is in United Emirates making the cost of the return from Canada nearly the cost of the coat to start with. This is an obvious strategy to deter returns and refunds. This company is not American in any form or fashion except that it copies American made products. I am totally disappointed that PayPal does nothing when it is so clear that it is a total scam. UPDATE; PayPal came through and gave me a full refund, but unfortunately still support this company that sells knockoffs.
Helen Varela
GBLate delivery and poor quality I purchased a jacket on Nov. 27th based on a jacket my husband saw on a tv show. It was supposed to be a French rugby team jacket. I emailed them several times asking if I would get it before Christmas, until I finally got a response. They said yes, I would get it by then. On Dec. 21st, I emailed again, I got a response saying it would go out the same day. But to help them with pictures of the patches. Pictures of the patches on the jacket?? What a weird request. I sent them to them. Today, I finally get the package. Comes from Pakistan via DHL. It's Dec. 28th, late. Way after Christmas. Then I open the package and I see a jacket, not the material I was expecting, and not the neck I would've hoped as the pictures they promoted. The patches were iron ons of the low quality photo I sent them. This is unacceptable. I will never order from this company again.
Nats
CAAbsolutely the worst service... Absolutely the worst service I have ever received. Lied to me 4 times on when the item shipped. Advertised the item would be 1) shipped from the US and 2) the item would be wool. The item was shipped from Pakistan and it's not wool, it's fleece - which I am allergic to so the second I touched the material, I broke out in hives. I requested to send it back and I now have to pay an insane price to send it to Pakistan. This company is not "New American". It's a SCAM!!! Do not buy from them.
Alyssa John
PKHighly Recommended I ordered a blazer from New American Store and they delivered it quickly right after my order. The product quality is super awsome. I'm highly satisfied with their products. I would recommend it to you all as well.
Judi Kennedy
GBWooden Lifting table Scam On August 15 I ordered a wooden lifting table from American Store. What I received was a small plastic laptop holder. This company is a complete scam. They offered to refund my money if I returned the laptop holder, at my cost, which would have been over $60. according to the Post Office. More than I paid. Buyer Beware.