Scam Scam. Customer service is terrible and they just took around $300 plus change from me. Item not delivered and btc held in escrow with no explanation even after repeated inquiries. And all of the sudden balance goes to $0.00.

Purse.io locked my account. Purse.io are scammers beware i got my account suspended with all my btc and orders placed !!! Update : its amazing how you answer faster here than your support, they locked my account because i didnt send tracking number on a few trades. This is ridiculous i had all my money on their wallet. NEVER again. They stole me about 4000$.

Order cancellation is terrible. I accidentally bought 2 of the same item, and they said that they would refund. However, after talking to all 3 of their reps (yes only 3) they couldn't cancel and refund my order. After asking them if it was cancelled, they went "Inactive" and never answered my question, or fulfilled my request.

They scammed me on my order They scammed me on my order. I ordered 4 packages they only ordered 3 and have been ignoring my emails for over a 2 weeks now. They stopped me from contacting them. I would never use this scam platform ever again. Update The response from purse.io means absolutely nothing I have been back and forth with them for several months through email and the admins were very rude and unprofessional and tried to blame Amazon when the order was never placed by them. They should refund me but refuse to do so.

Good service. Review updated Original review: Full of scammers and terrible customer service. They just do not respond. I'd upload screenshot of all my unanswered tickets if I could. I was scammed for £200 and customer service ignored all my queries. They just don't respond. The worse thing a company can do is ignore their customers. In fact, ignoring anyone is just simply rude! Update: Issue resolved in the end and the service has been amazing!