Order cancellation is terrible. I accidentally bought 2 of the same item, and they said that they would refund. However, after talking to all 3 of their reps (yes only 3) they couldn't cancel and refund my order. After asking them if it was cancelled, they went "Inactive" and never answered my question, or fulfilled my request.

Purse.io is a really good idea and… Purse.io is a really good idea and offers a really attractive service, but you need to be aware that there is no guarantee of a smooth process - no plug and play here. My only experience is as a buyer using the service to purchase on Amazon. It was a nightmare. I would never recommend and I won't be trying again. The "earner" who was fulfilling the order harassed me when the delivery was late, was plain rude from the first interaction. A real shame because it is a great idea.

Long time user I've been using Purse for 4 years now. The experience definitely leaves a lot to be desired, and support staff take forever to address issues. However, the savings are well worth the hassle. I wish there was a competitor out there to be able to compare, but as long as they have a monopoly, they'll get my business.

Excellent for Buyers using Amazon wishing to spend Bitcoin From a buyer's point of view, Purse works very well and is easy to use. In many cases delivery is faster than if you order direct from Amazon. You can select a discount on the price if you are willing to accept some delay before your order is accepted but generally it does not take long before the order is picked up. Purse support act quickly when there is an issue - in one case goods were damaged in shipment but no problem in getting refund or making return arrangements.

Scam Scam. Customer service is terrible and they just took around $300 plus change from me. Item not delivered and btc held in escrow with no explanation even after repeated inquiries. And all of the sudden balance goes to $0.00.