Order cancellation is terrible. I accidentally bought 2 of the same item, and they said that they would refund. However, after talking to all 3 of their reps (yes only 3) they couldn't cancel and refund my order. After asking them if it was cancelled, they went "Inactive" and never answered my question, or fulfilled my request.

It's a big no! Just tried Purse to buy on Amazon with bitcoin. Great idea, poor system, hours of waiting for support and non-skilled staff who answer about orange when you ask about apples, although this last thing is pretty much everywhere now.. Worst of all, no option to close an account, not even an entry about it in the help. You have to contact support! I can't imagine they handle well the data privacy.. Then when you (the customer) ask why there is no option nor result in the help about closing an account, they block you (the customer). It's a big no!

Great Platform Platform works as intended. Only issues I've ever had is due to the earner's mistake him/herself. The purse system is great. Would recommend to others. There are some options they could implement such as being able to select a specific seller when notifying the earner. The earner currently only buys the product from the default seller for the product.

They scammed me on my order They scammed me on my order. I ordered 4 packages they only ordered 3 and have been ignoring my emails for over a 2 weeks now. They stopped me from contacting them. I would never use this scam platform ever again. Update The response from purse.io means absolutely nothing I have been back and forth with them for several months through email and the admins were very rude and unprofessional and tried to blame Amazon when the order was never placed by them. They should refund me but refuse to do so.

Good service. Review updated Original review: Full of scammers and terrible customer service. They just do not respond. I'd upload screenshot of all my unanswered tickets if I could. I was scammed for £200 and customer service ignored all my queries. They just don't respond. The worse thing a company can do is ignore their customers. In fact, ignoring anyone is just simply rude! Update: Issue resolved in the end and the service has been amazing!