Order cancellation is terrible. I accidentally bought 2 of the same item, and they said that they would refund. However, after talking to all 3 of their reps (yes only 3) they couldn't cancel and refund my order. After asking them if it was cancelled, they went "Inactive" and never answered my question, or fulfilled my request.

Purse.io locked my account. Purse.io are scammers beware i got my account suspended with all my btc and orders placed !!! Update : its amazing how you answer faster here than your support, they locked my account because i didnt send tracking number on a few trades. This is ridiculous i had all my money on their wallet. NEVER again. They stole me about 4000$.

They scammed me on my order They scammed me on my order. I ordered 4 packages they only ordered 3 and have been ignoring my emails for over a 2 weeks now. They stopped me from contacting them. I would never use this scam platform ever again. Update The response from purse.io means absolutely nothing I have been back and forth with them for several months through email and the admins were very rude and unprofessional and tried to blame Amazon when the order was never placed by them. They should refund me but refuse to do so.

Then Blocked my account for 7 years in… Then Blocked my account for 7 years in 2021 When I made lot of Post they opened my account and Deducted .2 + BTC and with no reason I am still chasing them everyday to get my Money but they dont reply , amarsinha.67 Scam alert from me and I will post everyday in all the platform to make hem feel that they have done wrong and things will not stop here

It's a big no! Just tried Purse to buy on Amazon with bitcoin. Great idea, poor system, hours of waiting for support and non-skilled staff who answer about orange when you ask about apples, although this last thing is pretty much everywhere now.. Worst of all, no option to close an account, not even an entry about it in the help. You have to contact support! I can't imagine they handle well the data privacy.. Then when you (the customer) ask why there is no option nor result in the help about closing an account, they block you (the customer). It's a big no!