Good service. Review updated Original review: Full of scammers and terrible customer service. They just do not respond. I'd upload screenshot of all my unanswered tickets if I could. I was scammed for £200 and customer service ignored all my queries. They just don't respond. The worse thing a company can do is ignore their customers. In fact, ignoring anyone is just simply rude! Update: Issue resolved in the end and the service has been amazing!

It seems like the previous 1 star… It seems like the previous 1 star reviews were correct. Purse.io is no longer a functioning website and they will intentionally disable your account once you try to withdraw your Bitcoin. I only lost $90 so not a big deal, I'm lucky I didn't get scammed for more. Update: They said it was a bot that disabled my account on accident, I guess they are okay now.

Scam Scam. Customer service is terrible and they just took around $300 plus change from me. Item not delivered and btc held in escrow with no explanation even after repeated inquiries. And all of the sudden balance goes to $0.00.

Purse.io locked my account. Purse.io are scammers beware i got my account suspended with all my btc and orders placed !!! Update : its amazing how you answer faster here than your support, they locked my account because i didnt send tracking number on a few trades. This is ridiculous i had all my money on their wallet. NEVER again. They stole me about 4000$.

Long time user I've been using Purse for 4 years now. The experience definitely leaves a lot to be desired, and support staff take forever to address issues. However, the savings are well worth the hassle. I wish there was a competitor out there to be able to compare, but as long as they have a monopoly, they'll get my business.