Scam Scam. Customer service is terrible and they just took around $300 plus change from me. Item not delivered and btc held in escrow with no explanation even after repeated inquiries. And all of the sudden balance goes to $0.00.

the worst support service i ever see on… the worst support service i ever see on any website. the support agent are reason of this 1 star,i continuous messaging support and they ignoring my messages. what will happend if i put money on the. they will definetely ruin my money too. dont trust them.

Order cancellation is terrible. I accidentally bought 2 of the same item, and they said that they would refund. However, after talking to all 3 of their reps (yes only 3) they couldn't cancel and refund my order. After asking them if it was cancelled, they went "Inactive" and never answered my question, or fulfilled my request.

It's a big no! Just tried Purse to buy on Amazon with bitcoin. Great idea, poor system, hours of waiting for support and non-skilled staff who answer about orange when you ask about apples, although this last thing is pretty much everywhere now.. Worst of all, no option to close an account, not even an entry about it in the help. You have to contact support! I can't imagine they handle well the data privacy.. Then when you (the customer) ask why there is no option nor result in the help about closing an account, they block you (the customer). It's a big no!

Used Purse.io for many years now Used Purse.io for many years now, and the experience is great. If you can tolerate waiting longer for your amazon purchases, it's highly recommended. I have transacted over 400 times and have zero complaints about the service. Too bad so many people are resistant to the idea. The gift card market leaves a bad taste in people's mouths I suspect, because yes some scammers are trying to get you to release bitcoin before you get your item, or trying to reverse the gift card purchase after amazon ships, but it never works, and I've never been scammed. And clearly Amazon has no problem with the way purse operates, or they would have cancelled my account after 400 wishlist purchases.