Customer service was the worst Customer service was the worst. Extremely unprofessional. She hung up on me three times. She keep putting me off and didn’t care to resolve the issue. There wasn’t any room to make the customer happy. I waste of my money. If this goes to customer service it’s a waste of time because she’s the only one that works in that department.

Engrave my items wrongly which is… Engrave my items wrongly which is suppose to be for christmas gift. They are the WORST for spoiling my christmas gift exchange. They don't even want to send me new rings with the corrected engravings.

Engraving was horrible I bought two rings with personalized engraving on the outside. I have no problem with the shipping time or the rings themselves, the silver is nice and the size was great, but the engraving is a big issue. I am very disappointed in the so called "engraving". This is not engraving, but etching. I also expected the letters to be filled in (black) and the etched letters are so shallow, I can't even get them filled in, so I ended up not being able to see what the words say. I will probably have to pay more than they are worth to fix them. I will never order from this company again!!!

My experience was perfect I'm sorry that some people had trouble getting their stuff. My experience was superb. The ring is beautiful, fits perfectly, and the inside inscription (which was free with purchase) looks awesome. I got the ring faster than expected, in less than a week. And it was not at all expensive! Five stars from me.

I never received the item I never received the item. I never received an order confirmation. After I waited for weeks my item, I contacted them and was informed they did not fulfill the order because they claimed the address I gave, which I have used successfully for 7 years supposedly came up as undeliverable. This is complete balderdash. I confirmed the address again and waited. No response or package. I re notified PayPal of the problem and attempted to contact Forever Gifts vis the customer service number they had given PayPal and...big surprise....the number was not a working number. This company is a complete fraud and should be closed down. Buyers beware! They will take your money and you will get nothing!