Russ Taff
GBFAKE Risk-Free Trial I was provided the Toptal standard "risk-free trial" to test out a designer for three day and once I cancelled my trial because the resource did not meet expectations, they invoiced me IN FULL and then asked me if I would be willing to pay the resource out of my pocket. Will now need to spend time to handle with my legal/financial institutions to resolve. I had a good experience initially, and would have used to service again when it made more sense for my company. After I cancelled the trial before it moved into a contract, a representative of Toptal called and left a voicemail telling me I would not pay anything for my trial, but also asking me to pay the developer out of my own pocket after I cancelled my "risk-free trial" because - "Now the developer will not get paid anything, since the trial is free for you" - which is truly ridiculous since I WAS invoiced and they try to pass the burden of guilt for their clients to pay the TopTal engineers for the free trial that they offer. Since that phone call, they have fully cancelled my account on the platform that I paid $500.00 for and disallowed me to log in so that I couldn't manage the contract or request any further talent. Feels hardly legal. Truly upsetting experience.
customer
GBComms and Developer Matching Communication with the team has been great thus far. They connected us to multiple individuals who were incredibly talented and we ultimately landed on a developer who has been a massive upgrade for us. We're very happy.
Seth
GBToptal is Great Toptal provides outstanding customer service. This makes it easy to hire top talent on a contract basis. Toptal also provides a money back guarantee during the initial period you are working with the contracted talent. I’ve had multiple great experiences with Toptal. I highly recommend Toptal.
Marc De Valera
GBA very incredible experience with all… A very incredible experience with all people who all showed a very high sign of professionalism.
Scott Renyard
CAThe tech you found for me is terrific The tech you found for me is terrific. Thanks