This company is a scam This company is a scam. Placed order Nov 5, order confirmed, notified shipped Nov 15, be here in 3-5 business days. Isn't here. Tracking number doesn't give a info. One place business in Wyoming, then Connecticut, then chez republic.. emailed several times ignores. Three different addresses. One says it can't be transferred. So you tell me paid, several email addresses, one not valid, ignored. What would you think. Date of experience started Nov 5 and on going. Beware

They will ignore you! Decided to email them prior to placing an order about a product. After two attempts they still ignored me. No way will I order from them!

Top Notch Customer Service This company has the best customer service I’ve experienced in at least the last 5 years. I ordered some custom door mats. Unfortunately, the print was a little messed up. I thought for sure that there was nothing to be done. Usually custom orders are final sales but, Lily at Coolspod was very kind when she addressed my concerns and reassured me that my FREE replacement will be up to par and delivered to my door at no cost to me. Mistakes happen; people are human but, Lily was accommodating and answered all my questions with a positive attitude and I left the conversation feeling better than I did when it started. Gold stars for Lily and Coolspod! I will definitely be ordering again soon!

Customer service was great ! My husband and I ordered a blanket for our oldest daughter, Upon getting the blanket we got the wrong item. I contacted customer service right away to let them know of the issue and they responded promptly and said our blanket replacement would be sent. I was worried that it would still be wrong because we changed the wording on the end a bit. We received the replacement exactly as we asked.

Cancellation:An order was placed for a shirt and I… An order was placed for a shirt and I canceled it within 48 hours prior to shipment. The company is telling me that I can’t cancel and that I am unable to get a refund. My credit card company has to be notified and is standing behind me. What legitimate company, this day in age does not offer returns, cancellations and refunds? Highly discourage anyone from ordering from this site.