Poor Shipment method I may add more stars once I see some updates on my shipping which has not happened at this time. Its been 10 days so far and if a product was in stock no reason why it shouldn't of shipped just yet.

Bunch of cowboys. If I could have given a lower star rating it would be minus 10. Totally useless company. Sent the wrong size shoes and when I sent them photographic evidence. Their ( Support), Serena informed me that they couldn't guarantee that they could supply the size ordered. Order from these cowboys at your own risk.

I don't even want to give them a star… I don't even want to give them a star but it seems I have no choice. I ordered in mid July and I haven't got receive it. They said they'd send me a tracking number within a week but they didn't. I sent them a couple more messages but they didn't reply me. In October, a few days ago, I sent a long message again and I finally got a message from them they lost my package during transit. I have asked for a refund and been waiting to hear from them. I am not sure when I can get a refund or even a reply from them. This is very frustrating. Any ways to resolve this?

Avoid at all costs!!!!!!! This is the worst company I’ve ever dealt with. They are by far the most arrogant and condescending people I’ve ever had to deal with. I ordered a phone case in February, was told it was shipped on 03/14/2020 and it’s now 05/28/2020 and I have not received my package. I’ve emailed them wanting a refund as their have been no shipping updates showing any movement since the beginning of April. I gave them the benefit of the doubt with the covid situation but looking at previous reviews this company does this all the time. They are absolute garbage and cannot be trusted. Their “customer service” reps are rude and don’t care about the people they should helping. I offered to send back the phone case whenever it comes in if at all but they won’t issue a refund until I send it in and they inspect it. This company needs to be put out of business. They are wolves in sheep’s clothing trying to take advantage of people with their dollar store trash. I’ll be filing a complaint to the better business bureau because of their actions.

Don’t buy I’ve contacted customer service 3 times asking how to return shoes that are too small, first response tells me to give to someone else , 2nd response they emphasize that I have to pay the very expensive fee to return, I just asked again for information to return! It seems everyone has same issues , cannot receive refunds !