Worse company I have ordered from They say they ship within 1-3 business days, so why does it take over 2 weeks before you get a tracking number? Parcel ordered on 10th December, carrier didn’t receive until 29th December how is that shipped in 1-3 days? Then took another 2 days before leaving Shanghai. Totally false advertising and have no idea where items are? Will never order from them again. Am looking at contacting PayPal for refund.

If I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.

Same as everyone else Same as everyone else. I'm having the same exact issue with ALBUMZ. I think my daughter found these companies on her social media pages which must be where these companies advertise. Been 2.5 weeks for both companies, getting shipment info. Run around even though I was PRETTY sure they said it would arrive in time for Christmas. Either they are scams, or there are serious staffing issues like they are trying to claim. I will update this if I do get the shipment.

NEVER AGAIN This is ridiculous I knew I should have read before purchasing. I am needing my order before Christmas and with all these reviews I may not even get my order AT ALL!!! I will be disputing my transaction if this isnt taken care of and promised 1-3 shipping as site states.

Same as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????