Bartók Linda
HUI placed my order December 3th I placed my order at December 3th, 4 among us plushies. Nothing arrived jet. I contacted to the support several time. They could give me no relevant answer “just wait”. The order status hasn’t been updated since December 9. It’s January 6th, still nothing. They don’t even answer to the e-mails. I’m smelling scam here. Not recommended...
John
GBPoor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!
Deirdre Johnston
GBSame experience as everyone else is… Same experience as everyone else is saying. I ordered on January 26, been in constant contact being told they are waiting for shipping info. I am literally begging for my money back. So frustrating and I purchased two pairs.
Nagham Ali
GBBeware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!
customer
GBI placed an order on 12/04/20 and ad… I placed an order on 12/04/20 and ad said it would "ship in 3 to 5 days", so I assumed I'd have it as a Hanukah gift. Didn't arrive, so them I started sending emails and tracking items and realized I had been tricked into thinking it would be delivered not shipped within that time. I finally received it on 1/21, over 45 days after Hanukah and Christmas - which they claimed for sure I'd receive it by. Tracking is not real. I will never order any gift that needs to be delivered by a certain date again from this company.