Kitty Russell
GBSame as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????
Nagham Ali
GBBeware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!
Curtis Carvell
GBi recently bought a gift for christmas… i recently bought a gift for christmas and was worried about how long it would take to arrive. I looked at the 3 day shipping and thought end of november would be long enough. by searching Nasmas i got worried thinking it was a scam, so many reviews from India giving 5 stars, the company showing different addresses as the product from china but says its an American brand.I was very worried i had been scammed until the hoodie and plushie, i ordered arrived on Christmas eve. really good product and was well packaged just the length of time it took to arrive is what really put me off. if it arrived past Christmas I wouldn't rate it as high but it came before Christmas and the product was actually really good. i suggest putting an order in atleast 1 month before you actually want it
John
GBPoor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!
Ye Me
GBSame as everyone else Same as everyone else. I'm having the same exact issue with ALBUMZ. I think my daughter found these companies on her social media pages which must be where these companies advertise. Been 2.5 weeks for both companies, getting shipment info. Run around even though I was PRETTY sure they said it would arrive in time for Christmas. Either they are scams, or there are serious staffing issues like they are trying to claim. I will update this if I do get the shipment.