DD AA
GBIf I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.
Victoria Munoz
GBNEVER AGAIN This is ridiculous I knew I should have read before purchasing. I am needing my order before Christmas and with all these reviews I may not even get my order AT ALL!!! I will be disputing my transaction if this isnt taken care of and promised 1-3 shipping as site states.
Nagham Ali
GBBeware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!
John
GBPoor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!
Bartók Linda
HUI placed my order December 3th I placed my order at December 3th, 4 among us plushies. Nothing arrived jet. I contacted to the support several time. They could give me no relevant answer “just wait”. The order status hasn’t been updated since December 9. It’s January 6th, still nothing. They don’t even answer to the e-mails. I’m smelling scam here. Not recommended...