customer
GBI placed an order on 12/04/20 and ad… I placed an order on 12/04/20 and ad said it would "ship in 3 to 5 days", so I assumed I'd have it as a Hanukah gift. Didn't arrive, so them I started sending emails and tracking items and realized I had been tricked into thinking it would be delivered not shipped within that time. I finally received it on 1/21, over 45 days after Hanukah and Christmas - which they claimed for sure I'd receive it by. Tracking is not real. I will never order any gift that needs to be delivered by a certain date again from this company.
Caroline C
GBSlow shipping, but Good quality for the price I’m not paid by Nasmas nor affiliated in any way and I initially came to this place because I wasn’t able to track my order that I placed at the beginning on December. Needless to say, the 3 Among Us sweaters I ordered for my kids did not arrive in time for Christmas 2020, but neither did many other parcels from friends and families. Today, January 06, I received the 3 sweaters in the mail. My kids were overjoyed even though Christmas is long gone, but it’s like an extended Christmas. The sweaters are all well worth the price, the reason I gave it only 4stars is that the tracking was not clear and traceable. That being said, knowing what timeline to expect now, I would definitely order from this company again for the price and what you get.
DD AA
GBIf I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.
Nagham Ali
GBBeware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!
John
GBPoor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!