Poor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!

I placed my order December 3th I placed my order at December 3th, 4 among us plushies. Nothing arrived jet. I contacted to the support several time. They could give me no relevant answer “just wait”. The order status hasn’t been updated since December 9. It’s January 6th, still nothing. They don’t even answer to the e-mails. I’m smelling scam here. Not recommended...

Same as everyone else Same as everyone else. I'm having the same exact issue with ALBUMZ. I think my daughter found these companies on her social media pages which must be where these companies advertise. Been 2.5 weeks for both companies, getting shipment info. Run around even though I was PRETTY sure they said it would arrive in time for Christmas. Either they are scams, or there are serious staffing issues like they are trying to claim. I will update this if I do get the shipment.

I placed an order on 12/04/20 and ad… I placed an order on 12/04/20 and ad said it would "ship in 3 to 5 days", so I assumed I'd have it as a Hanukah gift. Didn't arrive, so them I started sending emails and tracking items and realized I had been tricked into thinking it would be delivered not shipped within that time. I finally received it on 1/21, over 45 days after Hanukah and Christmas - which they claimed for sure I'd receive it by. Tracking is not real. I will never order any gift that needs to be delivered by a certain date again from this company.

Same as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????