Same as everyone else Same as everyone else. I'm having the same exact issue with ALBUMZ. I think my daughter found these companies on her social media pages which must be where these companies advertise. Been 2.5 weeks for both companies, getting shipment info. Run around even though I was PRETTY sure they said it would arrive in time for Christmas. Either they are scams, or there are serious staffing issues like they are trying to claim. I will update this if I do get the shipment.

Same as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????

Do not waste your time sad how… Do not waste your time sad how misleading this "company" is portraying themselves on the website , My order is for 100.00 and my 4 year old son wanted these plush sooo bad site states 1-3 day shipping appearing to be U.S. based come to find out it coming from Asia with no update on my order since Dec. 10th. At still processing I will be calling my bank and whoever else I need to if they don't gracefully accept my cancellation

Beware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!

Poor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!