customer
GBI placed an order on 12/04/20 and ad… I placed an order on 12/04/20 and ad said it would "ship in 3 to 5 days", so I assumed I'd have it as a Hanukah gift. Didn't arrive, so them I started sending emails and tracking items and realized I had been tricked into thinking it would be delivered not shipped within that time. I finally received it on 1/21, over 45 days after Hanukah and Christmas - which they claimed for sure I'd receive it by. Tracking is not real. I will never order any gift that needs to be delivered by a certain date again from this company.
Nagham Ali
GBBeware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!
Ye Me
GBSame as everyone else Same as everyone else. I'm having the same exact issue with ALBUMZ. I think my daughter found these companies on her social media pages which must be where these companies advertise. Been 2.5 weeks for both companies, getting shipment info. Run around even though I was PRETTY sure they said it would arrive in time for Christmas. Either they are scams, or there are serious staffing issues like they are trying to claim. I will update this if I do get the shipment.
Deirdre Johnston
GBSame experience as everyone else is… Same experience as everyone else is saying. I ordered on January 26, been in constant contact being told they are waiting for shipping info. I am literally begging for my money back. So frustrating and I purchased two pairs.
Claire Slade
GBWorse company I have ordered from They say they ship within 1-3 business days, so why does it take over 2 weeks before you get a tracking number? Parcel ordered on 10th December, carrier didn’t receive until 29th December how is that shipped in 1-3 days? Then took another 2 days before leaving Shanghai. Totally false advertising and have no idea where items are? Will never order from them again. Am looking at contacting PayPal for refund.