Nasmas

5830 E 2nd St, Ste. 7000 #2276, 82609, Wyoming, United States
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1.30
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

0.00%

1

90.00%
About Nasmas

Nasmas is a top ranking Plush Toy Store.

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John
GB

Poor experience with this company Poor experience with this company so buyer beware. Ordered two hoodies, they charged me for both but only sent one. Then was supposed to get a free third hoodie which was a promotion they were running and a representative named Ryan denied there was such a promo at the time I placed my order. Thankfully, I took a screen shot to prove they were lying. They stopped responding to my emails and thus had to initiate a claim with my credit card company. BEWARE!

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Claire Slade
GB

Worse company I have ordered from They say they ship within 1-3 business days, so why does it take over 2 weeks before you get a tracking number? Parcel ordered on 10th December, carrier didn’t receive until 29th December how is that shipped in 1-3 days? Then took another 2 days before leaving Shanghai. Totally false advertising and have no idea where items are? Will never order from them again. Am looking at contacting PayPal for refund.

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DD AA
GB

If I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.

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Ellen Maged
GB

Found out a little too late… Found out a little too late that they were selling fraudulent merchandise and never giving tracking numbers for items. Became suspicious when I noticed errors in their emails with no punctuation etc and run on sentences . After reading reviews I see that this is a pattern. Buyer beware.

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Nagham Ali
GB

Beware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!

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