Same as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????

If I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.

Horrible communication Horrible communication. I ordered my among us plushies on the 2nd under the impression that with their 1-3 day shipping that I would receive them before Christmas. Did NOT happen, I JUST received them today Jan 6th. They ARE NOT what I ordered. I was expecting a 9 inch among us plushie, they are 6-7 depending on which ones I measure and horrible quality. I also only received 2 of them with squeakers out of the 6. They also look nothing like the photo. I am extremely disappointed. I wouldn't recommend.

Found out a little too late… Found out a little too late that they were selling fraudulent merchandise and never giving tracking numbers for items. Became suspicious when I noticed errors in their emails with no punctuation etc and run on sentences . After reading reviews I see that this is a pattern. Buyer beware.

Worse company I have ordered from They say they ship within 1-3 business days, so why does it take over 2 weeks before you get a tracking number? Parcel ordered on 10th December, carrier didn’t receive until 29th December how is that shipped in 1-3 days? Then took another 2 days before leaving Shanghai. Totally false advertising and have no idea where items are? Will never order from them again. Am looking at contacting PayPal for refund.