Beware!!!!! I have been waiting shipping updates and information for my order placed December 3rd. It has been 20 days since and I have no package or updated information about my package. My nephews are going to be so disappointed this Christmas l, as these were their gifts. Customer service is either an automated email response and no one picks up the phone... awful experience. Will never use this site again. Beware!

Do not waste your time sad how… Do not waste your time sad how misleading this "company" is portraying themselves on the website , My order is for 100.00 and my 4 year old son wanted these plush sooo bad site states 1-3 day shipping appearing to be U.S. based come to find out it coming from Asia with no update on my order since Dec. 10th. At still processing I will be calling my bank and whoever else I need to if they don't gracefully accept my cancellation

I have a bridge for sale you may be interested in... Will take your money as soon as you order and then send nothing! Please don't frustrate yourself and find what you need somewhere else. Ordered two months ago, not shipped, not delivered, no active phone to call, no answer to emails. Thank God that my bank refunded my money after I asked for a charge-back. Ended up replacing my debit card and passwords to the bank because they were concerned that my identity could be compromised. If you still insist on ordering from them I have a bridge for sale you may be interested in...

If I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.

I placed an order on 12/04/20 and ad… I placed an order on 12/04/20 and ad said it would "ship in 3 to 5 days", so I assumed I'd have it as a Hanukah gift. Didn't arrive, so them I started sending emails and tracking items and realized I had been tricked into thinking it would be delivered not shipped within that time. I finally received it on 1/21, over 45 days after Hanukah and Christmas - which they claimed for sure I'd receive it by. Tracking is not real. I will never order any gift that needs to be delivered by a certain date again from this company.