I placed an order on 12/04/20 and ad… I placed an order on 12/04/20 and ad said it would "ship in 3 to 5 days", so I assumed I'd have it as a Hanukah gift. Didn't arrive, so them I started sending emails and tracking items and realized I had been tricked into thinking it would be delivered not shipped within that time. I finally received it on 1/21, over 45 days after Hanukah and Christmas - which they claimed for sure I'd receive it by. Tracking is not real. I will never order any gift that needs to be delivered by a certain date again from this company.

Found out a little too late… Found out a little too late that they were selling fraudulent merchandise and never giving tracking numbers for items. Became suspicious when I noticed errors in their emails with no punctuation etc and run on sentences . After reading reviews I see that this is a pattern. Buyer beware.

Worse company I have ordered from They say they ship within 1-3 business days, so why does it take over 2 weeks before you get a tracking number? Parcel ordered on 10th December, carrier didn’t receive until 29th December how is that shipped in 1-3 days? Then took another 2 days before leaving Shanghai. Totally false advertising and have no idea where items are? Will never order from them again. Am looking at contacting PayPal for refund.

NEVER AGAIN This is ridiculous I knew I should have read before purchasing. I am needing my order before Christmas and with all these reviews I may not even get my order AT ALL!!! I will be disputing my transaction if this isnt taken care of and promised 1-3 shipping as site states.

Same as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????