If I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.

Do not waste your time sad how… Do not waste your time sad how misleading this "company" is portraying themselves on the website , My order is for 100.00 and my 4 year old son wanted these plush sooo bad site states 1-3 day shipping appearing to be U.S. based come to find out it coming from Asia with no update on my order since Dec. 10th. At still processing I will be calling my bank and whoever else I need to if they don't gracefully accept my cancellation

Same as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????

Found out a little too late… Found out a little too late that they were selling fraudulent merchandise and never giving tracking numbers for items. Became suspicious when I noticed errors in their emails with no punctuation etc and run on sentences . After reading reviews I see that this is a pattern. Buyer beware.

NEVER AGAIN This is ridiculous I knew I should have read before purchasing. I am needing my order before Christmas and with all these reviews I may not even get my order AT ALL!!! I will be disputing my transaction if this isnt taken care of and promised 1-3 shipping as site states.