Kitty Russell
GBSame as everyone else Same as everyone else. It has been 5 months, no mittens,no refunds, after 2 months their "customer service" stopped responding to emails. I contacted my credit card, no refund. Have filed FTC complaint, no refund. Why doesn't someone throw these people in jail????
Victoria Munoz
GBNEVER AGAIN This is ridiculous I knew I should have read before purchasing. I am needing my order before Christmas and with all these reviews I may not even get my order AT ALL!!! I will be disputing my transaction if this isnt taken care of and promised 1-3 shipping as site states.
DD AA
GBIf I could give zero stars I would If I could give zero stars I would. I ordered for Christmas, in fact in November, the 20th, thinking a month would be plenty of time coming from USA lots of time. Absolutely wrong. Haha! They are in China, not America. First deception. I’ve contacted them several times, responses are “in the plane”, “with Hermes”. All rubbish. 20th December update arrival import airport, Heathrow. Clearly it won’t be here in time. The online chat was appalling, emails generic, unless pressed for more information, even then sparse, none of it true, very deceptive and dishonest. I’m glad I paid with PayPal so I can dispute this. Honestly avoid Nasmas like the plague or Covid-19.
Deirdre Johnston
GBSame experience as everyone else is… Same experience as everyone else is saying. I ordered on January 26, been in constant contact being told they are waiting for shipping info. I am literally begging for my money back. So frustrating and I purchased two pairs.
Ellen Maged
GBFound out a little too late… Found out a little too late that they were selling fraudulent merchandise and never giving tracking numbers for items. Became suspicious when I noticed errors in their emails with no punctuation etc and run on sentences . After reading reviews I see that this is a pattern. Buyer beware.