Ordered a backpack for Christmas… Ordered a backpack for Christmas received with no problem, BUT ordered another on 12/26 but still haven’t received. I started a “ticket” and responded twice with no response yet??? Please help. They reached out after this post and said it was lost in the mail. Today finally received my refund. Will not order again, not dependable.

Scam !! Scam !!! Do not order ... I ordered a month ago said it would be here between December 14-21 never received item or tracking or anything till I contacted them December 23 rd then they added a tracking which I am believing is bogus !!! Won’t answer for a refund ....oh yeah an now the estimated arrival time says may 19th 2019 which obviously already passed !!!!

Give EXTRA time to receive order!! Ordered an item over a month ago, have received an email stating the order was fulfilled but has yet to be shipped. I have attempted to contact the company multiple times that says there will be a response in 24 hours and have yet to receive an answer in a week. The company finally responded after this review was posted and the item should be here in a couple of days.

I've contacted you through your online… I've contacted you through your online support center and I haven't gotten a response. This is getting frustrating, since you seem to respond to reviews I decided to give it a shot. I need to know if my order is going to be full filled, if not I need to order from somewhere else. I purchased these shoes for a Christmas present and I haven't gotten a response from you. It's pretty bad to feel like you've been taken advantage of during Christmas. I'm hoping that's not the case here. ****TICKET NUMBER****** 0738851756

Do not order from this company Do not order from this company They charged my account on the day the order was placed it has been almost a month and I still have not received my order or any reply regarding my order This company is Fraud there isn't even a way to request a cancellation. I have tried so many times to contact them and was unable to. This was a Christmas gift for my son and it's very sad that it won't be received