Knowledgeable and friendly EOR We switched to Remote from another EOR company a few years ago. While we had some issues in the beginning regarding response times and overall communication, this was all amended after a call with our account manager. I'm happy to report that everything is going very smoothly these days. Our account manager is readily available for questions, and the payroll and customer success teams have helped us numerous times. It's great to know that knowledgeable people have my back when it comes to rules and regulations in the different countries our team is in, and it saves me a lot of time not having to find out everything myself.

Jaime Duran from the Payroll Client… Jaime Duran from the Payroll Client Services Team answered all my questions within just a few hours, was enormously helpful and very kind and cordial. Thanks for the great support!

Great customer support! Just wanted to drop a line to say how amazing Adriana from the customer support team has been. She's been a superstar, helping me sort out my application process in a friendly and approachable manner! She took all my concerns in stride and provided solutions that were on point. It felt like having a friend guide me through the process!

Terrible Experience Terrible Experience. I joined because of the low-cost, but immediately ran into problems with expiring links, lack of support, and buggy UI. Do not recommend.

I made the mistake of using remote.com… I made the mistake of using remote.com to pay a contractor in Canada. The contractor never performed the work and so I got my bank to refund the amount. However, since I made the mistake of using Remote.com, I was still on the hook. They have been contacting me non stop about paying back the amount the my bank has refunded and threatened to send my account to a third party collections agency. They also charge a $30 monthly fee per user on your account. Would not recommend using this company.