I will only say this once I will only say this once DO NOT USE WAG IF YOU CARE ABOUT YOUR PET!

Called for a missing dog & WAG don’t care Called for a missing dog - waited on hold with Philippines for over 45 minutes before they sent me to USA for help - then they told me the USA wasn’t available - call back tomorrow about missing dog walk dog! Used to be a great company - now outsourced with untrained walkers & NO Customer Service!

I asked for a Sitter and received a few… I asked for a Sitter and received a few slow reminders that they are still looking. I have been bothered by them everyday for over a week all day by texts saying they are still looking. I told them I found some one yet they still Hound me everyday I asked them to stop at least 10 times...still doing it....guess I have to complain to my local police

TERRIBLE Customer service TERRIBLE Customer service. Charged me for services they never provided and would not refund. THEN challenged my review. these people are crooks...DO NOT USE.

Fast shipping, excellent email contact I love when a company gives you fantastic email contact to let you know they received your order, it's being processed, it has shipped... Wag.com also offers free shipping over $49, what's not to love? My only regret is I don't have more money to spend with them!