Mrs G. Plainfield. Purchased a Pure X low deflection pool cue. It arrived well before expected. Had difficulty controlling the cue felt shaft was too narrow and the weight wasn't quite right. Notified Billiards King and spoke with Rich. He suggested changing the shaft and adjusting weight. After the adjustments, pool stick was a perfect match. Excellent customer service. Finally someone who takes pride in customer satisfaction. Would definitely purchase again and will recommend and refer to anyone looking for pool cues and accessories.

Very accommodating and easy to do business with. Rich is very easy to do business with. He is extremely accommodating if you are looking to purchase something not available from another vendor. Pricing is competitive, product is well packaged to insure no damage in shipment and arrives in a timely fashion after receipt of order.

A Bow to Billiards King Hello Billiards King! I want to thank you for the amazing service, I couldn’t find what I wanted anywhere but you made it happen quickly and that is amazing. I appreciate your email explaining that you’re a small business. You already earned a new customer! Thank the two of you! -Andrew Sacramento, Ca

Got a bad product,not his fault,emailed… Got a bad product,not his fault,emailed them didn't ask for another,BUT I didn't have to they got right back with said they would refund or send another,didn't have to argue or anything and it wasn't there fault but they still replaced it no questions asked,they get your orders to you fast and awnser any emails you send,would highly recommend BilliardKings,top notch customer service....Oh and they also send you a cool sticker....thx for taking care of me BilliardKings,goes a long way with where imma order my billiards needs from now on

Great service from great people Great service from great people! Rich with Billiards King provides above and beyond your expectations! You can’t go wrong with your purchase from them.