Keilys

P.O. Box 546, 07840, Hackettstown, United States
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3.32
Based on 19 Reviews

5

47.37%

4

10.53%

3

0.00%

2

10.53%

1

31.58%
About Keilys

This site is dedicated to selling supplies, and accessories for Irish Dance, as well as fine Irish gifts. Established in 2004

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Randy Bourque
US

Great company Great company! Quick shipping, quality products! Very happy with the service i get.

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S. S
US

If I could give zero stars If I could give zero stars, I would. I have placed a few orders over the years. Every. Single. Order. Was. Wrong. Why did I order again? Hope triumphing over experience I guess. And not wanting to pay shipping out of the country as other US vendors did not have my size. So on to this train wreck. I ordered a pair of Hullachan H4 ghillies on 3/15/21. On 3/19/21 I received the H3 model. Not what I ordered. Then the email chain ensued, with me having to explain how the shoes were different (they sell the shoes! They should know the difference), going so far as to send photos of what I ordered, what I received, and photos of both models from the hullachan site. Then it took a few more emails to get the return label. I received a call today regarding the refund. There was no reorder, and they had the audacity to try to keep the original shipping! Unacceptable. I will never do business with them again and would not recommend.

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Janelle
AU

Awesome service! I had been trying to purchase a Celtic striped rugby jumper for a few months. Most sites where they were available did not post to Australia. I arranged a freight forwarding address in the US with Australia post and placed my order, hoping for the best. Not a few hours later and I was emailed by Dmitri, explaining that addresses to post to and my credit card didn’t match. I explained the situation to him, and he arranged a couple of quotes for postage to Australia. He recommended one in particular that I was happy with and after a bit of back of forth we arranged payment through PayPal and my package arrived today, exactly as requested. I can now replace my 20 year old jumper with this new one! Only suggestion would be to have PayPal option available at checkout, along with international postage options. Very happy with the service offered.

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Carol Adkison Siver
US

EXTREMELY POOR SERVICE!!! I ordered (& paid for!) a shirt and a hoodie on 12/17. After several follow up emails I FINALLY received the shirt on 1/22. However it’s now almost 2 months after placing my order and despite assurances I’d have the hoodie 10 days ago I STILL HAVE NOT RECEIVED THE HOODIE!!!!! RIDICULOUS and very very poor business and customer service!! I do NOT recommend this vendor!

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Tiffany
US

CRAP Customer Service The shoes arrived a week after I ordered, which was amazing. Unfortunatly I ordered the wrong size so I returned them the next day. HOWEVER, three weeks later I have not received the new shoes AND I have placed 5 phone calls and IM with their FB account with still no response! Crappy customer service. I won't even get into the backordered socks that are now a month behind......

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