Len Lulow
USVery light and finally available to the public These titanium handlebars are super light and very well packaged, arrived unscathed today ready to install. Thanks for not limiting me to just one. Thanks to Box Components for their email stating these are finally in. I kept checking the site anyways like every day. Stupid pandemic. The wait is over.
David
USWorth the wait! I missed a sale because I was waiting on a representative to verify compatibility with my older bike. Then the groupset I was looking at was no longer available (temporarily out of stock). I was contacted by a sales rep and they gave me a great hookup. Fitment was perfect and I'm very pleased with the build quality of the components. Thank you for doing what you do. I will be looking at Box in 5he future for more upgrades.
ChainNoob
USBox Components stands behind their product. Box Components is a company that stands behind their product. I've used their crash replacement option with 2 derailleurs that I've destroyed, leaving me with confidence that the drivetrain I purchased will last! Tomas has helped me several times in the past and his prompt responses and professionalism instills trust with the customer. This is why I still buy from Box.
customer
USI have been loving my Prime 9 set up… I have been loving my Prime 9 set up for my old Giant NRS-3, I’m riding features at my local trails I haven’t before. Also, I jumped into a webinar about their new wheel set and won enough Box-bucks to buy 2 chains, so I’m thinking this system will be with me for a while!
Ethan Lee
USStarted disappointed, ended ecstatic. I bought a box 3 Prime 9 drivetrain and unfortunately the derailleur snapped. (I didn’t know that the 3 series was for lighter riding) I emailed the Box team for a warranty claim and Tomas Ovalle explained how the 3 prime 9 is for more beginner level riding. He then offered a free replacement, or %50 off a drivetrain of my choosing! Obviously I chose the discount. I now have a more durable drivetrain for a super cheap price. Box - whatever you’re paying Tomas, you should pay him more. That dude was awesome.