Guest
USGreat Customer Service I reached out to the company after placing my order because I wanted to confirm the order did go through. They were quick to respond to my inquiry and noted the email confirmation may have gone to my spam folder which I did find later. It seemed to be a real person who corresponded with me and was very professional. The order was received in a timely manner. The customer service seemed to be great which is much appreciated these days.
Tiffany Marie
USSpecial specialty shop Not only did my kid get an amazing bike at a great price (on sale) but it came super fast in a completely different state, excellent for a local shop. They went out of there way. They are a specialty shop that treated me special! 🫡 respect
Tai Harris
USStellar customer service!! I ordered two Giro helmets for my wife and me to ride our new mountain bikes. We received the two helmets five days later. We both tried on our helmets, and mines fit perfectly, but my wife did not. I went back and reviewed my order and realized I had ordered the wrong-sized helmet for her. Being on the west coast, I immediately sent an email so someone would receive it the following day. Jeff replied to my email that morning, which I was very impressed with because I figured it would take two, maybe three days, before I would hear something back. He set everything up for an exchange. I received the return label by noon and dropped the package off at USPS an hour later. A few days later, I got confirmation that my wife's helmet was shipped, and we will receive it soon. Excellent customer service and made the process easy. I would definitely recommend them to friends and family.
Stephanie
USAmazing Experience, Wondering caring customer service with great products I had an amazing experience this was my first purchase and I will definitely be returning. Customer service was extremely fast and helpful and was a wonderful resource for my situation. I can say that I give the highest review and am grateful I came across this company for my purchase. Thank you for providing great products at great prices! Very caring customer service!
Guest
USI bought a Saris M2 smart trainer from… I bought a Saris M2 smart trainer from them and their pricing was significantly lower than the competition. Item was sent from NY to CA via fed ex and free shipping, arriving in 3 days! Item was factory sealed throughout. I was expecting a trainer that was opened and returned from a customer based on the price I paid. I received a brand new item. Thank you very much for the excellent service!