MARC GRUBEN
GB100% 5-stars! Great Experience! Very pleasant email and phone communication that allowed me to get the right titanium bars for my son's scooter for Christmas. They arrived exactly on time, and he loves them. Although it probably won't happen, I'd love to see Broadway reopen their retail shop again. We would definitely become on-site patrons.
Tai Harris
GBStellar customer service!! I ordered two Giro helmets for my wife and me to ride our new mountain bikes. We received the two helmets five days later. We both tried on our helmets, and mines fit perfectly, but my wife did not. I went back and reviewed my order and realized I had ordered the wrong-sized helmet for her. Being on the west coast, I immediately sent an email so someone would receive it the following day. Jeff replied to my email that morning, which I was very impressed with because I figured it would take two, maybe three days, before I would hear something back. He set everything up for an exchange. I received the return label by noon and dropped the package off at USPS an hour later. A few days later, I got confirmation that my wife's helmet was shipped, and we will receive it soon. Excellent customer service and made the process easy. I would definitely recommend them to friends and family.
Guest
GBI bought a Saris M2 smart trainer from… I bought a Saris M2 smart trainer from them and their pricing was significantly lower than the competition. Item was sent from NY to CA via fed ex and free shipping, arriving in 3 days! Item was factory sealed throughout. I was expecting a trainer that was opened and returned from a customer based on the price I paid. I received a brand new item. Thank you very much for the excellent service!
Larry Ratliff
GBPremier East Coast Scooter Store Broadway scooter are the premier East Coast Scooter shop carrying all the high end scooter parts at reasonable prices. I purchased Envy wheels, Envy oil slick double clamp and got fast shipping to NW Florida. Broadway scooters are my first choice for all my scooter needs.
Luci
GBGreat service and prices!! Great service and prices!!! You guys are awesome. Only tip I would recommend sending stickers with your shipments I'd have slapped some stickers at my local. next order tho I'll definitely order some myself because you've earned a repeat customer for sure!