An expensive disappointment. First, they do not accept returns. Second, they tried to help fix the issue and that turned into a complicated process that we were not able to do. Too many parts and difficulty locating the parts in question. In the end, we ditched the table. It would not open or fold properly and the parts were made of plastic that had to hold the table in line. An expensive disappointment.

Great Company Great , prompt, personalized customer service. Incredible website. Really sold me on the product and made it really easy to decide between models. Also tremendous videos available to help with the assembly. So pleased with this company.

We love our ping pong table We love our ping pong table. Great quality and fairly easy to assemble. Would definitely recommend.

Great product. Communication, not so.. I got exactly the rubber that I wanted, and fast. The cust service person was friendly and efficient. But: My technical question was redirected a colleague, the expert, twice. First, when she was unsure about my question, and then the next day when he didn't contact me the first time. Never heard from him. I took a chance and ordered because preferred to start learning the new rubber ASAP.

I gave it a 4 star rating only because…it's not been put on yet. I gave it a 4 star rating only because it hasn't been put on the ping pong table yet. It appears like the correct part but since it is still winter here it most likely won't be put together until weather is warmer.