They list FFL dealers that are not… They list FFL dealers that are not active nor do they care about your item being transferred. I have called twice about where my item is, and the second time the lady was so rude to me over the phone she hung up on me when I said Ill call back another time and speak to someone without an attitude. She hung up. So now I have to wait for my item to go all the way back to South Carolina from Michigan to let Palmetto give me my refund through Sezzle. A complete scam from the beginning. FFL dealer of theirs that is local to me is a complete liar as well... saying UPS never attempted deliver until the 3rd attempt. Theyre just all liars and easier to not deal with them and avoid them outright. Terrible terrible experience.

Super Quick Response FFL had an issue with transfer paperwork. Regina called, Emailed paperwork and the issue was cleared within 30 minutes. She is personable and professional at the same time. PSA makes quality products and seems to hire good people.

Great customer service Items were shipped promptly and arrived in a timely manner. A few items in the order were incorrect but customer service was polite and immediately shipped the right product. Mistakes can happen anywhere and with any company. The response was prompt and Katrenia was awesome. I will definitely be ordering again!

Ordered a full case of 9mm ammo which… Ordered a full case of 9mm ammo which should have been 20 boxes with 50 rounds in each smaller box. Case sized box arrived but was very light and rattled very loudly when shaken. Found only 7 smaller boxes inside, 2 of which had broken open and spilled everywhere. There was no packing material or the usual PSA sticker in the box either. Box did not look beat up or retaped so i asdume it left PSA this way. 150 dollars worth of lost product!

Needed to change FFL for shipment of… Needed to change FFL for shipment of firearm, customer service had it fixed quickly! Customer service is very polite and a pleasure to talk to. PSA rocks at every level I've dealt with them in, which is why they are the only company I buy firearms through whether it's a PSA firearm or others.