Opportunity to improve! Update! Read their reply to my review. That’s how the pros respond! Great job you guys, way to fix a relationship! -Scott TOK, you asked. this is objective criticism and not anger or frustration. 1. That shipping insurance thing that defaults onto orders and if you’re not paying attention you get I forget what it was digged for 10 or 15 bucks feels scamming. It was also not super exciting to have to reach out and ask where my order was after a couple of weeks. After waiting patiently for a couple weeks and then emailing all I got back was “your has shipped.” I get it people make mistakes orders get overlooked . Sorry we screwed up. Sorry it was backordered. We’re going to cover your shipping fees. That’s what I do in my business when we make a mistake. Oh, and you had a discontinued item on your website and getting that swapped out for what you did have was kind of a pain but again it happens. I can’t promise that I will be ordering again. Cheers, Scott

Poor fulfillment process and credit card was charged. I purchased a kayak seat only to get a cancellation email 6 days later that item was not available! In this day and age, their inventory system should not sell and charge a consumer's credit card if there is not sufficient supply. 6 days is too long to hold onto $$ and is an inconvenience. The company did issue a refund and apology on the 6th day after initial order.

Great Service at a Great Price Straight forward and informative website. I got a great deal, and some freebies as well. When I had a question about the delivery, their live chat was super helpful and polite. Overall, very pleasant experience. I will shop here again.

Experience was good one of the sals… Experience was good one of the sals representative was very helpful messaged back in timely matter id defiantly do Business with them in the future

I still don't have all of my order I still don't have all of my order. I've reached out and have been responded to. It's been over a week since then. I would like to receive the purchase. You'd have me rate you without coming through.