Excellent communication! Until the weather improves I can't comment on the actual ride of the H6Max. There are plenty of glowing reviews on YouTube. My experience in communicating with Wolf (cool name!) was very positive. Quick responses to my issue. I can't say anything good about FedEx scheduled delivery as I wasted an entire day waiting for them so I could sign for the bike, but that wasn't Wallke's fault! The bike is impressive and of high quality. I think this was an outstanding deal from Wallke!

The bike itself works fine but we were… The bike itself works fine but we were told it came with basket helmet and bag which didn’t arrive with it. And the delivery by FedEx was a nightmare. It took us five extra days to get them to figure out how to deliver the bike. After 10 phone calls to visits to their warehouse. Don’t use FedEx for delivering.

I ordered the bike on a Friday Morning I ordered the bike on a Friday Morning. Within 3 hours. I got a confirmation email and to verify my address again, so there was no issue with there to send the bike. I received the bike in six days. No missing parts and the bike was well packaged. Easy instructions on how to finish the assembly. 10 out of 10 so far.

All around great service Wolf the customer service person was very helpful with prompt responses. The shipping was very fast to third party shipper as wallke doing ship to Hawaii. That's the only wrong.

Ordered a new display, but it arrived used.... I recently ordered a new display for my X3 Pro and the unit arrived in used condition. The screen was missing the removable protection layer and the unit was covered in dried mud as if just having been removed from another bike. The display is also unable to access advanced settings when the unit is plugged into bike like my original display.