Personal attention The attention you receive before buying any padel racket or other item is excellent, try to get in touch with them if you have any doubts and questions about the item you are purchasing. Great online store for padel lovers!!

Out of stock raquet Two days after the order was placed and paid, the day that DHL's tag was printed, they sent me an email telling me that my product was "out of stock" (a day before the raquet's arrival to my location) despite not stating anyware that it was sold out or it had low inventory in the web page. They offered me an expensier raquet insted of the one I purchased. Which felt like a cash-out solution instead of offering me a similar raquet with no aditional payment.

I 100% recommend Padel USA I 100% recommend Padel USA, they helped me out choosing a pádel raqueta taking into account my play style and my location. I got an excellent service! Everyone get out there and play padel! It’s the next big thing!

Best Customer Service The customer service team has truly exceeded all my expectations. I had an issue with one of my recent orders and decided to reach out to your customer service team for assistance. To my surprise, I received a prompt and courteous response from your team, who went above and beyond to resolve my issue in a timely and efficient manner. I was impressed by their professionalism, attention to detail, and willingness to go the extra mile to ensure my satisfaction. I will buy all my padel equipment here from now on.

Terrible experience shopping at… Terrible experience shopping at Padelusa.com They don't ship the products and then look for excuses trying to blame customers for their mistakes. Very bad customer service. After 20 years playing padel, it is the worst company I have ever ordered anything from. I will not work with them again.