Terrible experience shopping at… Terrible experience shopping at Padelusa.com They don't ship the products and then look for excuses trying to blame customers for their mistakes. Very bad customer service. After 20 years playing padel, it is the worst company I have ever ordered anything from. I will not work with them again.

Outstanding costumer service Outstanding costumer service. I highly recommend Padel USA. There was a stock problem with the item I ordered first (AT 12k Arena 2023) but they offered me different alternatives (AT 12k 2024 or Nox Tempo 2023) in order to agree on a solution (which we did, and I am really happy about it). I have not tried the product yet (I decided to go with the Tempo) but it seems to be ok.

Out of stock raquet Two days after the order was placed and paid, the day that DHL's tag was printed, they sent me an email telling me that my product was "out of stock" (a day before the raquet's arrival to my location) despite not stating anyware that it was sold out or it had low inventory in the web page. They offered me an expensier raquet insted of the one I purchased. Which felt like a cash-out solution instead of offering me a similar raquet with no aditional payment.

Perfect quality, awesome customer service. Awesome deal on price, received product in a perfect condition. Customer support was extremely helpful and prompt in providing tracking information to make sure delivery goes smoothly. Would shop here again for sure.

Very happy with their service Very happy with their service! Sam was extremely helpful and provided excellent service with a couple questions I had about a racket I purchased and quick response. I would definitely buy again!