Excellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.

The customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!

Add-ons are great I ordered some accessories for my and my wife's Traveler trikes. Everything was in stock, shipped promptly with excellent communication, and arrived in perfect condition! What more can you ask for? Loving our trikes, especially now with warmer weather!

Love the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?

Terra Trike hits another home rum! Every experience I’ve had with Terra Trike has been so good it scares me. I keep waiting for them to be like everyone else but instead they seem to get better. This is a company that other American companies can model themselves after.