Dan Hill :
GBGreat Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.
Lily Wooley :
GBGreat job on the order Great job on the order! Remember to add these instructions to the lock: "Twist the knob." Love the trike! It is so comfortable especially with the neck rest! I feel like I can take a nap while riding! Shout out to the crew at Two Wheel Drive in Albuquerque where I purchased it; they went above and beyond to accommodate me in a short amount of time. They adjusted the Rambler for my size, added slime to the tubes, strapped that baby on my roof and trunk, and away I safely went!
Mona Markham :
GBThis is my 2nd time ordering from … This is my 2nd time ordering from TerraTrike. Both times have been fantastic. This time, I placed a large order which included a new bike from their site. Within 15 min I received a phone call from them asking if I was familiar with a local shop (they gave me the name/location of it) and said they were also a TerraTrike distributor. If I wanted to, I could check with the local shop in order to save on shipping costs, plus the shop would obviously make any mods/customization needed. This saved me several hundred dollars! What the shop didn't carry in terms of accessories (it wasn't many they were missing), I ordered directly from TT, which arrived promptly. Absolutely love the customer service I've received from these guys.
Zyzzog
GBLove my TerraTrike Love my TerraTrike - and the company. Orders for accessories are handled quickly. A fairly major warranty issue I had a year ago was also handled very quickly - I was back on the trike in about 10 days, replacement part was shipped within days. I don't live near a dealer so I did the repair myself; it helped that I've always been a bome bike mechanic, but I think anyone with basic bike tools and a reasonable mechanical aptitude could have done it.
Walter Young :
GBLove the Tera trike Love the trike. I had a stroke in 2009 and had trouble getting any excersize. Do not have the balance to ride a bike so the Tera trike was the best thing. Rode it every day and before I knew it was doing 12 miles a day. Now that was has come purchase a trainer and using it for work outs. The only regret I have before purchasing the bike I didn't check on discounts ? Being a Vietnam vet I think I would qualify for 10 percent discount. I gave the best chance for excersize.