Great Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.

Excellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.

Terratrike Rover model electric from Golden Motors in Canada I'm 71 years old in very poor health but I need to exercise my legs so I bought a terratrike Rover model and my Chaplin has put in from Golden Motors electric assist. This motor that we put in goes from 500 watts to 1000 Watts with a 48 volt 20 amp hour lithium ion battery. So far I've taken it out twice and I haven't been able to get one bar off the battery both the trike and my electrical backup or fantastic for me I'd send you photos if I knew how do thank you Thomas Russel

TerraTrike's Fast on Shipping PLUS TerraTrike's accessories have helped me make my non-TerraTrike more ride-able. I've found their accessories to be really handy in modifying my HP Velotechnick Gekko more comfortable and visible. I've added the Seat Wedge and will be installing one of their flags on my trike. They consistently beat their ETAs for shipping too. Because of their responsiveness, I'm strongly considering the new Gran Tourismo as my next trike. Thanks, TerraTrike!

This is my 2nd time ordering from … This is my 2nd time ordering from TerraTrike. Both times have been fantastic. This time, I placed a large order which included a new bike from their site. Within 15 min I received a phone call from them asking if I was familiar with a local shop (they gave me the name/location of it) and said they were also a TerraTrike distributor. If I wanted to, I could check with the local shop in order to save on shipping costs, plus the shop would obviously make any mods/customization needed. This saved me several hundred dollars! What the shop didn't carry in terms of accessories (it wasn't many they were missing), I ordered directly from TT, which arrived promptly. Absolutely love the customer service I've received from these guys.