I ordered a Christmas gift I ordered a Christmas gift, my first experience with Terra Trike. I made an error on my order and called the next morning to try to rectify it. It is difficult to get through to someone on the phone, but there is an option to leave a message for a callback, which I did. Josh called me back within 30 minutes, he was very professional and extremely helpful. He immediately checked to see whether the order had been shipped and since it had not, made the correction immediately. His attitude was great too. I would definitely do business with this company again, and will recommend them to others

Good experience. I have ordered tubes, tires and other items from TerraTrike . I am quite happy with their prices as well as their customer service. They fulfill orders quickly and accurately. They are my first choice for all my bike-related needs.They are quick to respond to any questions or concerns, they are easy to talk to, and they are super considerate.They do a great job! Thanks for what you do for cyclists!!!

Excellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.

Love the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?

TerraTrike's Fast on Shipping PLUS TerraTrike's accessories have helped me make my non-TerraTrike more ride-able. I've found their accessories to be really handy in modifying my HP Velotechnick Gekko more comfortable and visible. I've added the Seat Wedge and will be installing one of their flags on my trike. They consistently beat their ETAs for shipping too. Because of their responsiveness, I'm strongly considering the new Gran Tourismo as my next trike. Thanks, TerraTrike!