Fender strut substitute Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I suggested that stut lenghts from all terratrikes be measured so customer service would know which stuts could be substituted when original stuts are too short. Thanks Jerad.

Excellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.

Add-ons are great I ordered some accessories for my and my wife's Traveler trikes. Everything was in stock, shipped promptly with excellent communication, and arrived in perfect condition! What more can you ask for? Loving our trikes, especially now with warmer weather!

Great Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.

Love the Tera trike Love the trike. I had a stroke in 2009 and had trouble getting any excersize. Do not have the balance to ride a bike so the Tera trike was the best thing. Rode it every day and before I knew it was doing 12 miles a day. Now that was has come purchase a trainer and using it for work outs. The only regret I have before purchasing the bike I didn't check on discounts ? Being a Vietnam vet I think I would qualify for 10 percent discount. I gave the best chance for excersize.