Love my TerraTrike Love my TerraTrike - and the company. Orders for accessories are handled quickly. A fairly major warranty issue I had a year ago was also handled very quickly - I was back on the trike in about 10 days, replacement part was shipped within days. I don't live near a dealer so I did the repair myself; it helped that I've always been a bome bike mechanic, but I think anyone with basic bike tools and a reasonable mechanical aptitude could have done it.

Excellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.

Love the Tera trike Love the trike. I had a stroke in 2009 and had trouble getting any excersize. Do not have the balance to ride a bike so the Tera trike was the best thing. Rode it every day and before I knew it was doing 12 miles a day. Now that was has come purchase a trainer and using it for work outs. The only regret I have before purchasing the bike I didn't check on discounts ? Being a Vietnam vet I think I would qualify for 10 percent discount. I gave the best chance for excersize.

This is my 2nd time ordering from … This is my 2nd time ordering from TerraTrike. Both times have been fantastic. This time, I placed a large order which included a new bike from their site. Within 15 min I received a phone call from them asking if I was familiar with a local shop (they gave me the name/location of it) and said they were also a TerraTrike distributor. If I wanted to, I could check with the local shop in order to save on shipping costs, plus the shop would obviously make any mods/customization needed. This saved me several hundred dollars! What the shop didn't carry in terms of accessories (it wasn't many they were missing), I ordered directly from TT, which arrived promptly. Absolutely love the customer service I've received from these guys.

Good experience. I have ordered tubes, tires and other items from TerraTrike . I am quite happy with their prices as well as their customer service. They fulfill orders quickly and accurately. They are my first choice for all my bike-related needs.They are quick to respond to any questions or concerns, they are easy to talk to, and they are super considerate.They do a great job! Thanks for what you do for cyclists!!!