I ordered a Christmas gift I ordered a Christmas gift, my first experience with Terra Trike. I made an error on my order and called the next morning to try to rectify it. It is difficult to get through to someone on the phone, but there is an option to leave a message for a callback, which I did. Josh called me back within 30 minutes, he was very professional and extremely helpful. He immediately checked to see whether the order had been shipped and since it had not, made the correction immediately. His attitude was great too. I would definitely do business with this company again, and will recommend them to others

I am very happy with the results of my … I am very happy with the results of my recent experience with Terra-trike. I was contacted promptly, and my concerns were addressed. The problem I had with my trike were repaired quickly and accurately. I will get help from them again, and will recommend this company to others. Thank you.

Fender strut substitute Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I suggested that stut lenghts from all terratrikes be measured so customer service would know which stuts could be substituted when original stuts are too short. Thanks Jerad.

The customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!

Great job on the order Great job on the order! Remember to add these instructions to the lock: "Twist the knob." Love the trike! It is so comfortable especially with the neck rest! I feel like I can take a nap while riding! Shout out to the crew at Two Wheel Drive in Albuquerque where I purchased it; they went above and beyond to accommodate me in a short amount of time. They adjusted the Rambler for my size, added slime to the tubes, strapped that baby on my roof and trunk, and away I safely went!