Love the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?

The customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!

Terratrike Rambler I bought my Terratrike Rambler at Brikes Plus in Bartlett TN and had an outsanding experience. The entire staff was very friendly, knowledgeable and helpful. Josh was extremely well skilled and understanding of my wants and needs. He took time to work with me and explained the trikes features and functions very well.

Fender strut substitute Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I suggested that stut lenghts from all terratrikes be measured so customer service would know which stuts could be substituted when original stuts are too short. Thanks Jerad.

Great Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.