John Waymel :
GBLove the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?
Carol
GBThe customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!
Gerald Vineyard
GBFor my money For my money, the best trike on the market. Handles like a dream, looks great, and attracts many admirers. I'm not all that interesting but they never notice "me" when I'm on my TerraTrike. Also had occasion to order accessories. That was a very pleasant experience. Quality material with rapid shipping and a fair price.
Nicholas Bonner :
GBI am very happy with the results of my … I am very happy with the results of my recent experience with Terra-trike. I was contacted promptly, and my concerns were addressed. The problem I had with my trike were repaired quickly and accurately. I will get help from them again, and will recommend this company to others. Thank you.
Zyzzog
GBLove my TerraTrike Love my TerraTrike - and the company. Orders for accessories are handled quickly. A fairly major warranty issue I had a year ago was also handled very quickly - I was back on the trike in about 10 days, replacement part was shipped within days. I don't live near a dealer so I did the repair myself; it helped that I've always been a bome bike mechanic, but I think anyone with basic bike tools and a reasonable mechanical aptitude could have done it.