Dan Hill :
GBGreat Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.
John Waymel :
GBLove the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?
Wilton Simoneau :
GBI've never had a bad experience I've never had a bad experience. The order we placed arrived in good time and was exactly what we ordered. The build quality of the Low Rider Racks is excellent as expected. The Stowaway bags will be a welcome addition to both our Rover and Sportster. I always recommend TT to anyone who asks what we are riding. We've probably had 10 people snap pictures of the TT web site address on the trike to use as a reminder.
Sandra Koncaba :
GBFender strut substitute Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I suggested that stut lenghts from all terratrikes be measured so customer service would know which stuts could be substituted when original stuts are too short. Thanks Jerad.
Bill Sprague :
GBTerraTrike's Fast on Shipping PLUS TerraTrike's accessories have helped me make my non-TerraTrike more ride-able. I've found their accessories to be really handy in modifying my HP Velotechnick Gekko more comfortable and visible. I've added the Seat Wedge and will be installing one of their flags on my trike. They consistently beat their ETAs for shipping too. Because of their responsiveness, I'm strongly considering the new Gran Tourismo as my next trike. Thanks, TerraTrike!