Mona Markham :
GBThis is my 2nd time ordering from … This is my 2nd time ordering from TerraTrike. Both times have been fantastic. This time, I placed a large order which included a new bike from their site. Within 15 min I received a phone call from them asking if I was familiar with a local shop (they gave me the name/location of it) and said they were also a TerraTrike distributor. If I wanted to, I could check with the local shop in order to save on shipping costs, plus the shop would obviously make any mods/customization needed. This saved me several hundred dollars! What the shop didn't carry in terms of accessories (it wasn't many they were missing), I ordered directly from TT, which arrived promptly. Absolutely love the customer service I've received from these guys.
Sandra Koncaba :
GBFender strut substitute Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I suggested that stut lenghts from all terratrikes be measured so customer service would know which stuts could be substituted when original stuts are too short. Thanks Jerad.
Zyzzog
GBLove my TerraTrike Love my TerraTrike - and the company. Orders for accessories are handled quickly. A fairly major warranty issue I had a year ago was also handled very quickly - I was back on the trike in about 10 days, replacement part was shipped within days. I don't live near a dealer so I did the repair myself; it helped that I've always been a bome bike mechanic, but I think anyone with basic bike tools and a reasonable mechanical aptitude could have done it.
Gerald Vineyard
GBFor my money For my money, the best trike on the market. Handles like a dream, looks great, and attracts many admirers. I'm not all that interesting but they never notice "me" when I'm on my TerraTrike. Also had occasion to order accessories. That was a very pleasant experience. Quality material with rapid shipping and a fair price.
Nicholas Bonner :
GBI am very happy with the results of my … I am very happy with the results of my recent experience with Terra-trike. I was contacted promptly, and my concerns were addressed. The problem I had with my trike were repaired quickly and accurately. I will get help from them again, and will recommend this company to others. Thank you.