I ordered a Christmas gift I ordered a Christmas gift, my first experience with Terra Trike. I made an error on my order and called the next morning to try to rectify it. It is difficult to get through to someone on the phone, but there is an option to leave a message for a callback, which I did. Josh called me back within 30 minutes, he was very professional and extremely helpful. He immediately checked to see whether the order had been shipped and since it had not, made the correction immediately. His attitude was great too. I would definitely do business with this company again, and will recommend them to others

Fender strut substitute Very helpful as soon as he realized front outer fender strut was 3/4 inches longer than rear fender struts and could be used to clear rear tire (heavy duty wider tires made rear fender rub). I suggested that stut lenghts from all terratrikes be measured so customer service would know which stuts could be substituted when original stuts are too short. Thanks Jerad.

TerraTrike's Fast on Shipping PLUS TerraTrike's accessories have helped me make my non-TerraTrike more ride-able. I've found their accessories to be really handy in modifying my HP Velotechnick Gekko more comfortable and visible. I've added the Seat Wedge and will be installing one of their flags on my trike. They consistently beat their ETAs for shipping too. Because of their responsiveness, I'm strongly considering the new Gran Tourismo as my next trike. Thanks, TerraTrike!

I've never had a bad experience I've never had a bad experience. The order we placed arrived in good time and was exactly what we ordered. The build quality of the Low Rider Racks is excellent as expected. The Stowaway bags will be a welcome addition to both our Rover and Sportster. I always recommend TT to anyone who asks what we are riding. We've probably had 10 people snap pictures of the TT web site address on the trike to use as a reminder.

Terratrike Rambler I bought my Terratrike Rambler at Brikes Plus in Bartlett TN and had an outsanding experience. The entire staff was very friendly, knowledgeable and helpful. Josh was extremely well skilled and understanding of my wants and needs. He took time to work with me and explained the trikes features and functions very well.