Nicholas Bonner :
GBI am very happy with the results of my … I am very happy with the results of my recent experience with Terra-trike. I was contacted promptly, and my concerns were addressed. The problem I had with my trike were repaired quickly and accurately. I will get help from them again, and will recommend this company to others. Thank you.
Lorraine Fowler :
GBI ordered a Christmas gift I ordered a Christmas gift, my first experience with Terra Trike. I made an error on my order and called the next morning to try to rectify it. It is difficult to get through to someone on the phone, but there is an option to leave a message for a callback, which I did. Josh called me back within 30 minutes, he was very professional and extremely helpful. He immediately checked to see whether the order had been shipped and since it had not, made the correction immediately. His attitude was great too. I would definitely do business with this company again, and will recommend them to others
Rick
GBAdd-ons are great I ordered some accessories for my and my wife's Traveler trikes. Everything was in stock, shipped promptly with excellent communication, and arrived in perfect condition! What more can you ask for? Loving our trikes, especially now with warmer weather!
Dan Hill :
GBGreat Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.
Zyzzog
GBLove my TerraTrike Love my TerraTrike - and the company. Orders for accessories are handled quickly. A fairly major warranty issue I had a year ago was also handled very quickly - I was back on the trike in about 10 days, replacement part was shipped within days. I don't live near a dealer so I did the repair myself; it helped that I've always been a bome bike mechanic, but I think anyone with basic bike tools and a reasonable mechanical aptitude could have done it.