Dan Hill :
GBGreat Customer Service Great customer service! The person I communicated with was very knowledgeable. My replacement seat frame was shipped quickly, the correct exact-fit part arrived as stated with zero problems. I'm back on the road and a happy customer.
Carol
GBThe customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!
John Waymel :
GBLove the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?
Walter Young :
GBLove the Tera trike Love the trike. I had a stroke in 2009 and had trouble getting any excersize. Do not have the balance to ride a bike so the Tera trike was the best thing. Rode it every day and before I knew it was doing 12 miles a day. Now that was has come purchase a trainer and using it for work outs. The only regret I have before purchasing the bike I didn't check on discounts ? Being a Vietnam vet I think I would qualify for 10 percent discount. I gave the best chance for excersize.
Nicholas Bonner :
GBI am very happy with the results of my … I am very happy with the results of my recent experience with Terra-trike. I was contacted promptly, and my concerns were addressed. The problem I had with my trike were repaired quickly and accurately. I will get help from them again, and will recommend this company to others. Thank you.