Excellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.

Good experience. I have ordered tubes, tires and other items from TerraTrike . I am quite happy with their prices as well as their customer service. They fulfill orders quickly and accurately. They are my first choice for all my bike-related needs.They are quick to respond to any questions or concerns, they are easy to talk to, and they are super considerate.They do a great job! Thanks for what you do for cyclists!!!

Love the products Love the products: Rover 8 trike, and some accessories, but totally baffled, re: why no installation instructions are included with flag, seat cushion, etc. The flag should be easy to figure out, like pole assembly, but it is so loose in the seat frame hole that it would fall out at the first large bump. The dealer suggested buying some electrical tape and wind it around the pole several times to increase diameter, which worked, but why should the owner have to go to that length to use the product?

The customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!

Terratrike Rules!!! Averaging 100 miles per week and have had zero problems. Have ridden over 600 miles since purchased. I have upgraded to a Patterson Crank and will be installing a 24” drive wheel on my Rover. I am a very satisfied Terratrike owner.