Good folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.

x deep 2.0 stealth Great shipping great customer service. I end getting my order with in a day ! it all depends where you're shipping to I live in the same state it was shipped to but I would say with the New York New Jersey Pennsylvania Connecticut it's all the same about a day or two tops.

Awesome dive company Awesome dive company. Very friendly and fast service. Highly recommend!

Bought my Xdeep bcd Bought my Xdeep bcd, mask and accessories. Easy to order and keep up with my order. Haven’t had to return anything, but have called to make changes to my orders and their customer service was spot on and took care of my issue right away. Will definitely use them, and refer them moving forward.

above and beyond service Without a doubt, the best service I have had from an internet purchase. Went far beyond what was expected to help me with my particular situation, Will return to their site again for purchases.