First timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.

Great service, Expert advice I called for a recommendation on BCD. Sebastian spend an hour on the phone with me providing expert advice on both specific product and sidemount diving in general. Needless to say he helped me choose a product and offered advice that has greatly improved my diving.

Bought my Xdeep bcd Bought my Xdeep bcd, mask and accessories. Easy to order and keep up with my order. Haven’t had to return anything, but have called to make changes to my orders and their customer service was spot on and took care of my issue right away. Will definitely use them, and refer them moving forward.

Good product selection, prompt and secure despatch of items Their website is very clear. I was looking for an XDEEP BCD for sidemount. They had a very comprehensive selection of models and colors, I placed my order and within that same day the product was rapidly sent and was well packaged. I am very happy with the service.

Need Sidemount gear for diving? I needed a new sidemount rig and did not know much about it. The guys at Tec Dive Gear were extremely helpful and patient. They gave me the pros and cons of what I might need and why. The gear was sent directly to my home in perfect condition. My instructor helped me assemble my new configuration and said I got exactly what I needed. Thank you. Raphael NYC