Alan Vega
GBx deep 2.0 stealth Great shipping great customer service. I end getting my order with in a day ! it all depends where you're shipping to I live in the same state it was shipped to but I would say with the New York New Jersey Pennsylvania Connecticut it's all the same about a day or two tops.
Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
David Belchamber
CAFirst timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.
Kevin Thompson
MXI have done lots of business with… I have done lots of business with tech-dive and they alway ship on time and have been full of knowledge.
Raphael Santore
GBNeed Sidemount gear for diving? I needed a new sidemount rig and did not know much about it. The guys at Tec Dive Gear were extremely helpful and patient. They gave me the pros and cons of what I might need and why. The gear was sent directly to my home in perfect condition. My instructor helped me assemble my new configuration and said I got exactly what I needed. Thank you. Raphael NYC