Excellent! Tec Dive Gear and Sebastian were excellent. I was very impressed with the price, shipping speed, communication, and the product was better than I expected. I will definitely use them again and recommend them to a friend :)

Bought my Xdeep bcd Bought my Xdeep bcd, mask and accessories. Easy to order and keep up with my order. Haven’t had to return anything, but have called to make changes to my orders and their customer service was spot on and took care of my issue right away. Will definitely use them, and refer them moving forward.

Good folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.

XDeep I have been researching the purchase of a new Tech. BCD for awhile now and liked what I read about the new XDeep NX Project BCD. Not many dealers in the USA just yet. However I did find Tec Dive Gear and I am glad that I did. Response to my inquiries about the XDeep was always timely. SJ was quick to respond both by email and phone. His knowledge of the product was spot on and as a result, I am now the proud owner of the XDeep NX Project Tec BCD. Probably the only owner in northern Indiana!! Hope to rig it a and use it before the snow fly's. You will not be disappointed by the excellent customer service at Tec Dive Gear!!!

First timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.