Walter Perkowski
GBGreat service, Expert advice I called for a recommendation on BCD. Sebastian spend an hour on the phone with me providing expert advice on both specific product and sidemount diving in general. Needless to say he helped me choose a product and offered advice that has greatly improved my diving.
Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Duane
GBabove and beyond service Without a doubt, the best service I have had from an internet purchase. Went far beyond what was expected to help me with my particular situation, Will return to their site again for purchases.
Stephen J. Aynsley
HNI've used tecdivegear numerous times… I've used tecdivegear numerous times for big and small purchases. They have always been very responsive and worked with me to help out my orders together. Very personable, great gear and I will continue to use when I need items
Andrew Dawson
GBExcellent! Tec Dive Gear and Sebastian were excellent. I was very impressed with the price, shipping speed, communication, and the product was better than I expected. I will definitely use them again and recommend them to a friend :)