Andrew Dawson
GBExcellent! Tec Dive Gear and Sebastian were excellent. I was very impressed with the price, shipping speed, communication, and the product was better than I expected. I will definitely use them again and recommend them to a friend :)
moogoogaipan23
GBXDEEP BLACK It’s the NEW HOTNESS. XDeep BLACK EANx computer is second to none, a top of the class dive computer, providing safety analysis during the dive. I find this computer easy to use, easy to program by selecting the item on rotating menu, excellent bright multi color OLED, easy to interpret and understand what is going on during the dive. Warnings/alarms in RED color causes ease with instant analysis of the GRAPHICAL USER INTERFACE. XDeep BLACK as compared to ANY mono color black/silver old school LCD dive computer dive watch, the XDeep EANx exceeds my expectation for a wrist wearable high tech computational device. It can even be updated via USB 2.0. Changed the factory wrist band to a red color 1/8” bungee, fits my forearm better. My friends with larger LCD dive computers are jealous of my new XDeep BLACK. XDEEP BLACK It’s the NEW HOTNESS.
David Belchamber
CAFirst timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.
Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Michael Scaife
GBGood product selection, prompt and secure despatch of items Their website is very clear. I was looking for an XDEEP BCD for sidemount. They had a very comprehensive selection of models and colors, I placed my order and within that same day the product was rapidly sent and was well packaged. I am very happy with the service.