Good folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.

Bought my Xdeep bcd Bought my Xdeep bcd, mask and accessories. Easy to order and keep up with my order. Haven’t had to return anything, but have called to make changes to my orders and their customer service was spot on and took care of my issue right away. Will definitely use them, and refer them moving forward.

First timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.

I have done lots of business with… I have done lots of business with tech-dive and they alway ship on time and have been full of knowledge.

It's just a logbook. Exceeds expectations. For the price I wasn't expecting much. I was surprised that it fit my PADI training materials, keys, pens, and c-cards. The re-filler pages cost less than PADI repacement books. It comes with checklists, address books, site map grids.. but I don't use those. I use the checklist which is nice to have in a zipped up log book. Fast shipping