Peter Lawton
CA12V cannister application for video lighting I purchased a 12V LED lighting system from a North American company, and required a 12V cannister to supply power. This was my first purchase of a 12V system with E/O connectors. The initial experience with tecdive gear was good in terms of questions back to me on my specific requirements. As it turns out there was a difference in the 12V wiring between the two components and subsequent tech support to help resolve connection issues has been prompt. I am definitely a return buyer from this company
Duane
GBabove and beyond service Without a doubt, the best service I have had from an internet purchase. Went far beyond what was expected to help me with my particular situation, Will return to their site again for purchases.
Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Mike weber
GBTec Dive Gear Review....eh Ya, not a fan. Unfortunately I am not a tech dive geek but more of a pragmatic diver who frequently dives in somewhat extreme situations so much of what I see offered is ridiculous overkill and the other half is just high priced necessities.
Jay Niec
GBXDeep I have been researching the purchase of a new Tech. BCD for awhile now and liked what I read about the new XDeep NX Project BCD. Not many dealers in the USA just yet. However I did find Tec Dive Gear and I am glad that I did. Response to my inquiries about the XDeep was always timely. SJ was quick to respond both by email and phone. His knowledge of the product was spot on and as a result, I am now the proud owner of the XDeep NX Project Tec BCD. Probably the only owner in northern Indiana!! Hope to rig it a and use it before the snow fly's. You will not be disappointed by the excellent customer service at Tec Dive Gear!!!