Alan Vega
GBx deep 2.0 stealth Great shipping great customer service. I end getting my order with in a day ! it all depends where you're shipping to I live in the same state it was shipped to but I would say with the New York New Jersey Pennsylvania Connecticut it's all the same about a day or two tops.
Peter Lawton
CA12V cannister application for video lighting I purchased a 12V LED lighting system from a North American company, and required a 12V cannister to supply power. This was my first purchase of a 12V system with E/O connectors. The initial experience with tecdive gear was good in terms of questions back to me on my specific requirements. As it turns out there was a difference in the 12V wiring between the two components and subsequent tech support to help resolve connection issues has been prompt. I am definitely a return buyer from this company
Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Derek Chen
GBGo pro lighting set rental Excellent communication. Timely Priority mail delivery. Lights are very good. Just be aware that the lighting set is quite neg buoyant so I had to drop lots of weight.
Raphael Santore
GBNeed Sidemount gear for diving? I needed a new sidemount rig and did not know much about it. The guys at Tec Dive Gear were extremely helpful and patient. They gave me the pros and cons of what I might need and why. The gear was sent directly to my home in perfect condition. My instructor helped me assemble my new configuration and said I got exactly what I needed. Thank you. Raphael NYC