Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Michael Scaife
GBGood product selection, prompt and secure despatch of items Their website is very clear. I was looking for an XDEEP BCD for sidemount. They had a very comprehensive selection of models and colors, I placed my order and within that same day the product was rapidly sent and was well packaged. I am very happy with the service.
michael
GBIt's just a logbook. Exceeds expectations. For the price I wasn't expecting much. I was surprised that it fit my PADI training materials, keys, pens, and c-cards. The re-filler pages cost less than PADI repacement books. It comes with checklists, address books, site map grids.. but I don't use those. I use the checklist which is nice to have in a zipped up log book. Fast shipping
Peter Lawton
CA12V cannister application for video lighting I purchased a 12V LED lighting system from a North American company, and required a 12V cannister to supply power. This was my first purchase of a 12V system with E/O connectors. The initial experience with tecdive gear was good in terms of questions back to me on my specific requirements. As it turns out there was a difference in the 12V wiring between the two components and subsequent tech support to help resolve connection issues has been prompt. I am definitely a return buyer from this company
Walter Perkowski
GBGreat service, Expert advice I called for a recommendation on BCD. Sebastian spend an hour on the phone with me providing expert advice on both specific product and sidemount diving in general. Needless to say he helped me choose a product and offered advice that has greatly improved my diving.