Good folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.

Awesome dive company Awesome dive company. Very friendly and fast service. Highly recommend!

XDeep I have been researching the purchase of a new Tech. BCD for awhile now and liked what I read about the new XDeep NX Project BCD. Not many dealers in the USA just yet. However I did find Tec Dive Gear and I am glad that I did. Response to my inquiries about the XDeep was always timely. SJ was quick to respond both by email and phone. His knowledge of the product was spot on and as a result, I am now the proud owner of the XDeep NX Project Tec BCD. Probably the only owner in northern Indiana!! Hope to rig it a and use it before the snow fly's. You will not be disappointed by the excellent customer service at Tec Dive Gear!!!

Bought my Xdeep bcd Bought my Xdeep bcd, mask and accessories. Easy to order and keep up with my order. Haven’t had to return anything, but have called to make changes to my orders and their customer service was spot on and took care of my issue right away. Will definitely use them, and refer them moving forward.

above and beyond service Without a doubt, the best service I have had from an internet purchase. Went far beyond what was expected to help me with my particular situation, Will return to their site again for purchases.