Peter Lawton
CA12V cannister application for video lighting I purchased a 12V LED lighting system from a North American company, and required a 12V cannister to supply power. This was my first purchase of a 12V system with E/O connectors. The initial experience with tecdive gear was good in terms of questions back to me on my specific requirements. As it turns out there was a difference in the 12V wiring between the two components and subsequent tech support to help resolve connection issues has been prompt. I am definitely a return buyer from this company
Christopher Radley
GBGood folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.
Stephen J. Aynsley
HNI've used tecdivegear numerous times… I've used tecdivegear numerous times for big and small purchases. They have always been very responsive and worked with me to help out my orders together. Very personable, great gear and I will continue to use when I need items
Rick
CAFirst rate gear and service Sebastian is very professional and was extremely helpful when I was deciding what to buy. I purchased a Tec One LED light with a Yellow H25 canister battery, excellent light, however, for the type of diving I do I need to get a wider beam light. For a back up I got a mini 3xpg, great performance. I also picked up GoPro Hero Video Lighting Set, I don't use it as often as I should. The lights are very bright, especially during a night dive. I bought a Perch heating shirt and heated dry glove warmers, the shirt is light weight, I don't notice it at all and yet it keeps me warm, the heated warmers aren't as good, there is a small area on the back of the hand that is heated, possibly I'm doing something incorrect, I wouldn't buy them again based on my experience. Finally I have a UTD BCD and back plate, very low profile and easy to dive. I'd by again from Tec Dive Gear!
Walter Perkowski
GBGreat service, Expert advice I called for a recommendation on BCD. Sebastian spend an hour on the phone with me providing expert advice on both specific product and sidemount diving in general. Needless to say he helped me choose a product and offered advice that has greatly improved my diving.