First timer, wrong product quickly rectified with great service Ordered the expandable XDeep dive pouch but received the smaller version. One email rectified the issue with the correct product sent promptly and with commitment to refund return shipping costs. To err is human, to correct a mistake quickly with no fuss is the sign of great customer service. I'll be a repeat customer shortly.

Good product selection, prompt and secure despatch of items Their website is very clear. I was looking for an XDEEP BCD for sidemount. They had a very comprehensive selection of models and colors, I placed my order and within that same day the product was rapidly sent and was well packaged. I am very happy with the service.

Go pro lighting set rental Excellent communication. Timely Priority mail delivery. Lights are very good. Just be aware that the lighting set is quite neg buoyant so I had to drop lots of weight.

Good folks to work with even when things don't go as planned I purchased the xDeep Black (Bottom Timer originally, then upgrade to the Nitrox Version) from Tec Dive Gear. The product was provided in a reasonable time-frame consistent with their promise. When I received it I could not perform firmware updates due to what was determined to be a bad cable by xDeep factory. It took some work with xDeep to try and resolve this but once Tec Dive Gear was in the loop this was resolved very quickly. After getting the new cable things seemed okay at first until the unit wouldn't charge or operate. I dealt with Tec Dive Gear directly and they promptly resolved this. As a result I purchased the Nitrox firmware update from them and have found that working with them is more efficient and satisfying then trying to work with the manufacturer directly. Net, they are very good to work with and address problems quickly.

Awesome dive company Awesome dive company. Very friendly and fast service. Highly recommend!