Cristin and Taylor were very helpful in… Cristin and Taylor were very helpful in looking after my concerns about the item that was damaged during shipping. They informed me on the process of returning the damaged item and the steps going forward. They responded immediately to my emails and were always very professional and courteous! I appreciate the level of service I received from both Cristin and Taylor! Thanks again!

Outstanding:Just wanted to let you know what a true… Just wanted to let you know what a true asset you have, Cristin is the absolute best. she turned a negative experience into an absolute pleasure dealing with her. She restored my faith in your company and will continue to shop with you. Mike Doti

James Is Exactly What A Customer Service Rep Should Be The person who assisted me was named James. He did an outstanding job! He was patient, respectful and very helpful. He allowed me to ask all my questions, and he listened carefully to what I needed. To me, the most important factor in shopping online is Customer Service. James' service is why I would return to this website again. Thank you, James, for being so kind and helpful. You are exactly what a customer service rep should be!

Top notch help Unfortunately I received a football display case that had been damaged. I got in touch with Cristin and she explained what steps I needed to take to get a replacement. Cristin was extremely easy to work with and totally solved the problem. I will buy from Sports Memorabilia again and she is definitely one of the reasons why!!

My football display case arrived but was cracked, however being replaced. My football display case arrived damaged (most likely from shipping), but James was extremely helpful in handling my situation and getting a new unit shipped out to me. I'm hoping the replacement will arrive intact. James made their return / replacement process a breeze.