Very happy I had a wheel built and send to the UK from Germany. The customer service team reached out to me before building the wheel to make sure everything was ok, and the wheel arrived very quickly and in great condition. I really appreciate this kind of service, keep up the good work

EXCELLENT SERVICE EXCELLENT SERVICE, shipping went fast. Returning the article was no problem an refunded within few days. I recommend this shop and will definitely buy again Ext1448 Paul

Excellent Customer service - I have been looking for Ozone Elite… I have been looking for Ozone Elite products (waterproof warm-up emulsion) and unable to find it in the United States. I used a S. Korean supplier and it took over 2 months to receive the product with limited customer service. HOWEVER, Starbike was very professional, and kept me in the loop with Emails when the order was placed, processed, and shipped! I received the product in just a few weeks from Germany. Very pleased. I will purchase again from this seller.

Starbike new to me but performed well. I ordered from Germany to UK and I'm very satisfied with the service. 'Saw favourable Trustpilot comments on this retailer. Communications were effective and in very clear English. Despatch inevitably not overnight but conducted well by German and UK carriers- a longer distance after all. Some delay and charge with VAT at UK end but next day delivery once paid. The product price was good and once UK VAT was paid was still competitive. Packaging and product condition fine. 'Got wheels that are hard to find in UK- comparable price. All good.

Awesome wheelset! Ordered a set of Campagnolo Zonda wheels from Star Bike. Product was delivered within 2 weeks and arrived in excellent condition. Amazing wheelset for the price. Email communications were clear and concise. No issues at all. I was kept up to date of the entire process which was assuring. Will order from them again!