Lemarr Hue
GBArtimus We had the pleasure to work with Phil (sale Rep) and the service was exceptional, great quality and answered all our questions. We are very happy with our two tables. We had the white gloves installation, at first it was a little rocky due to the buildings were still under construction at the time. I had the pleasure of meeting the installer the day of the install. The level of the professional was exceptional, clean and quick.
Ann Hage
GBBeautiful Pool Table and Excellent Customer Service Not only did we receive a beautiful pool table at a great price, the white glove installation was worth every penny and the customer service that we received after our purchase was phenomenal. Dennis and Jonathon were very professional and resolved our minor issue in a very timely manner. We are very pleased with our purchase and would definitely recommend PoolTables.com for anyone in the market for a quality pool table!!
Todd Anderson
GBVery pleased with our 9' Spencer Marston pool table Great quality of construction on our 9 ft. Spencer Marston table, it came out exactly as portrayed on pooltables.com. Some supply chain issues delayed the manufacture and delivery, but that's par for the course in this day and age. Once the table arrived in GA, it was delivered and install in a timely fashion. Pay for the white glove installation considering what assembling a pool table entails: there are a lot of pieces, and a number of skills are required along with precision measurements and an important attention to detail. They utilized a local billiards and spa dealer to do the install and while they needed half a day, they did a great job, and cleaned up nicely afterwards.
Cheryl Hanson
GBAbsolutely abysmal Absolutely abysmal. They put an inexperienced salesman on the phone who omitted that our premium package would be damaged by inferior balls. And they diddnt bother to mention red felt wore out the fastest. When I called, they offered no customer service other than to quote the warranty. For any serious money, id go elsewhere.
Gags
GBHappy return customer!!! This is my second table from them and I am nothing but satisfied. 7 years ago I bought the 9 foot Catana, and for the new house I bought the 7 foot Venetian. Both extremely high quality products, and the customer service from Philip Castelluzzo and the team are top notch. Pleasant experience from purachase through installation. Very knowledgable install crew, great follow up from Phil and team during delivery process. Also purchased the 5 foot storage bench and half moon tables, all excellent quality.