Great service I was debating between a few different cues, so I called the customer service line. The representative was very knowledgeable and helped me decide. I ended up ordering a Outlaw 19 oz cue and a outlaw 21 oz break cue (with a free case). Then a day later I was contacted with shipping updates, and my cues showed up earlier than expected. I will definitely be using them again.

Mislead in order Mislead in order I ordered what appeared to be a pack of 4 rubber shims, as shown in the image. When the package arrived, I received 1 rubber shim. I was disappointed in the misleading marketing and will have to go buy the 3 remaining shims from another place.

I would recommend billiards.com to… I would recommend billiards.com to anyone seeking billiard supplies, I ordered three items and they delivered on the specified date, which is important to me as well, I ordered these products for my son and he was very pleased, so a big thumbs up to this company, thanks

Amazing service and great communication… Amazing service and great communication from the Manager Chris. He went out of his way to make sure we not only got exactly what we wanted but made sure it arrived in a timely fashion. Can’t recommend this location enough.

This was an online purchase and I found… This was an online purchase and I found the experience to be very positive. The product I purchased exceeded my expectations, the price was extremely reasonable, and everything ran like clockwork. They shipped the product and it arrived on time with no problems. I also very much appreciated the consistent message from the company that they were there if there were any problems.