All products were received quickly and… All products were received quickly and in excellent condition. Even one production that was on back order was received in just a few days of my order. The representative that contacted me regarding the back order was extremely helpful and friendly! I'll definitely order from Billiards.com again!

Very satisfied I bought a Lucasi custom hybrid cue and a McDermott Defy carbon fiber shaft and had a very good experience with this company. Shipping was prompt and hassle free. Will definitely do business with them again.

Customer Service & Product The gentleman I talked to was knowledgeable and able to answer the questions I had. The product was what I expected. The packaging and delivery was satisfactory. No complaints from me. I will use Billiards.com again. Very nice discount.

This was an online purchase and I found… This was an online purchase and I found the experience to be very positive. The product I purchased exceeded my expectations, the price was extremely reasonable, and everything ran like clockwork. They shipped the product and it arrived on time with no problems. I also very much appreciated the consistent message from the company that they were there if there were any problems.

Mislead in order Mislead in order I ordered what appeared to be a pack of 4 rubber shims, as shown in the image. When the package arrived, I received 1 rubber shim. I was disappointed in the misleading marketing and will have to go buy the 3 remaining shims from another place.