Tony
GBTried hard, but missed the point I was connected to Ben's through an ebay link and Ben's procured from Surly a cyclocross fork. Through an email exchange, I was told that Ben's would get the fork on a Monday and it would be shipped same day and would arrive via two-day delivery on a Wed. Ben's didn't get the fork on time and it didn't get me the fork within 2 days after it was received. Ben's credited me the shipping. The far bigger problem was that the fork shown on ebay indicated it had a 1" steerer tube and the fork I received has 1-1/8" tube. Customer service after I raised that point was poor and I have never been able to figure out what went wrong.
Jon Spangler
GBGreat inventory, great service Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench headset and two handlebar clamping bolt sets for Nitto (1-inch quill) stems. Ben's had both a Velo Orange French headset and the Nitto bolt-washer-nut sets at the best prices--PLUS free shipping. Everything was shipped and arrived quickly. Now all I need to do is build the bike up for Eroica California inApril 2016... ;-)
Benjamin Johnson
AUGreat!! I bought a set of Campagnolo drop outs from Ben's Cycle online shop which were very reasonably priced. They were shipped out to me straight away and arrived sooner than expected. I'm very happy with the transaction and would recommend Ben's without hesitation.
Scott Bontz
GBA nice find for US fixed-gear riding I see few quality steel 3/32-inch track cogs outside of Shimano Dura-Ace, which go up to only 16 teeth. So it was nice to find Milwaukee/Ben's had bigger sizes -- and that they were made in the USA. The fellow who took my order was friendly and helpful, and the shipping cost was remarkably low. The cog arrived in Kansas in just a couple of working days. I'm happy.
Robert
GBGreat selection of bicycle gear. I'm a 'do it yourself' cyclist, have done all the work to my bikes for years (build indestructible wheels!). I mainly buy parts, common like tires, hard to find like non-standard cluster spacers and cleats/toe clips/straps for old school and track pedals. Ben's has served me well since I found it a few years ago, has had many of the parts I have needed. I always see what they have when I need something and they often get my order,