Great Price/Fast Arrival on My Tektro Retro Brakes I was looking for some Tektro R559 Long Reach Brakes with regular nut attachment for my old Raleigh Gran Sport bike. Ben's had them for a great price plus a special free shipping deal. They arrived 3 days later - probably would have been quicker but USPS was slow to get them out to my building, not Ben's fault. I had ordered some MKS pedals several years ago and again, a great deal and quick arrival. Kudos.

Ben's Cycle Found Ben's Cycle searching for particular item. Started my order online but then called to ask a question. Matt knew the product line(s) and answered my question and then completed the order over the phone. Order shipped that day and arrived on time (2 business days from WI to FL). I will definitely shop there again.

Great!! I bought a set of Campagnolo drop outs from Ben's Cycle online shop which were very reasonably priced. They were shipped out to me straight away and arrived sooner than expected. I'm very happy with the transaction and would recommend Ben's without hesitation.

Tried hard, but missed the point I was connected to Ben's through an ebay link and Ben's procured from Surly a cyclocross fork. Through an email exchange, I was told that Ben's would get the fork on a Monday and it would be shipped same day and would arrive via two-day delivery on a Wed. Ben's didn't get the fork on time and it didn't get me the fork within 2 days after it was received. Ben's credited me the shipping. The far bigger problem was that the fork shown on ebay indicated it had a 1" steerer tube and the fork I received has 1-1/8" tube. Customer service after I raised that point was poor and I have never been able to figure out what went wrong.

The Best online bike shop Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!