The Best online bike shop Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!

Poor customer service. Fake promo. Trying to take advantage of the Black Friday promo. I ordered a bike accessory via their website. My payment got refunded and they denied my order with a reason they won't ship to my country because they said my country would deny any packages from the US. Ridiculous reason! I told them that I don't have any problem with packages from the US and have been receiving packages from the US normally since the last 4 months. The worst is, the person who communicated with me via email is very rude. He didn't answer my simple question about what shipping service that they use or details where they find the news that my country is not receiving packages from the US, because even USPS didn't mention any info about that. Seems they just don't want to give the discount to the customer. Poor service. Fake promo.

Great Price/Fast Arrival on My Tektro Retro Brakes I was looking for some Tektro R559 Long Reach Brakes with regular nut attachment for my old Raleigh Gran Sport bike. Ben's had them for a great price plus a special free shipping deal. They arrived 3 days later - probably would have been quicker but USPS was slow to get them out to my building, not Ben's fault. I had ordered some MKS pedals several years ago and again, a great deal and quick arrival. Kudos.

Great!! I bought a set of Campagnolo drop outs from Ben's Cycle online shop which were very reasonably priced. They were shipped out to me straight away and arrived sooner than expected. I'm very happy with the transaction and would recommend Ben's without hesitation.

Fast, acccurate service Ben's Cycle had the complete inventory of items I was looking for in one place. Surprisingly, larger supply houses did not have all the components I needed. Ben's prices were reasonable and the shipping was great. I had a good experience and would go back to them for future cycling parts needs.