Excellent products and service! I found their website and looked exactly like what I was looking for. Someone to build me some custom wheels for my bike with my being able to choose the components. Their service was excellent, fast and well executed. I plan on ordering from them again, and high recommend them to anyone looking for quality bike parts!

Great experience A hard to find headset was available at Bens cycles quick email answered swiftly to confirm international postage and fees and the item was ordered and on its way shortly after arrived well packaged and fits which is a bonus. Professional outfit in my opinion Thank you..

Had hard to find tires. Easily corrected my error when I requested in-store pick up. They had Gatorskin Hardshells in 27 inch size. Got them in 2 or 3 days without paying for premium shipping. When I saw on my receipt that I had indicated in-store pickup, it was easily corrected with a phone call.

A+ Experience Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any money (which, as a former car salesperson, felt amazing). My sister will now use Ben's to have her bike repaired and I'd send anyone there without hesitation. Oh, they have a shop dog too, which is amazing

A great online bike resource! I love Ben's Cycle! I live in Chicago so shipping is crazy fast. When I need something quick I like to use them. Returns have always been quick and easy as well, which can be a major pain from other suppliers. I like that they provide thorough order tracking and documentation too, which has been helpful as a reference for insurance, future parts ordering, etc. Their selection of parts runs a good range from top end to more budget friendly to please most customers. I know other sites that stock only cutting edge, high priced gear so it's nice to have affordable options without feeling like I'm buying junk. Even their lower end parts still feel like good quality. I've built a couple of bikes up from parts from Ben's so far and plan on using them on future projects.