Porter
GBA great online bike resource! I love Ben's Cycle! I live in Chicago so shipping is crazy fast. When I need something quick I like to use them. Returns have always been quick and easy as well, which can be a major pain from other suppliers. I like that they provide thorough order tracking and documentation too, which has been helpful as a reference for insurance, future parts ordering, etc. Their selection of parts runs a good range from top end to more budget friendly to please most customers. I know other sites that stock only cutting edge, high priced gear so it's nice to have affordable options without feeling like I'm buying junk. Even their lower end parts still feel like good quality. I've built a couple of bikes up from parts from Ben's so far and plan on using them on future projects.
Peter Hadley Constable
GBDeserve 5 stars Deserve 5 stars! Great products and the shipping was fast.
Robert
GBGreat selection of bicycle gear. I'm a 'do it yourself' cyclist, have done all the work to my bikes for years (build indestructible wheels!). I mainly buy parts, common like tires, hard to find like non-standard cluster spacers and cleats/toe clips/straps for old school and track pedals. Ben's has served me well since I found it a few years ago, has had many of the parts I have needed. I always see what they have when I need something and they often get my order,
Maxwell Whiting
GBA+ Experience Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any money (which, as a former car salesperson, felt amazing). My sister will now use Ben's to have her bike repaired and I'd send anyone there without hesitation. Oh, they have a shop dog too, which is amazing
Adam
GBBen's Cycle Found Ben's Cycle searching for particular item. Started my order online but then called to ask a question. Matt knew the product line(s) and answered my question and then completed the order over the phone. Order shipped that day and arrived on time (2 business days from WI to FL). I will definitely shop there again.