Christopher
GBGreat service from Ben's Cycle Searched high and low for black dia compe guidonnet brake levers. Ben's was put of stock when I first looked so I opted in to notify me when stock was available. To my pleasant surprise, Ben's actually notified me when they re-stocked. I immediately purchased them, Ben's notified me every step of the way. Great service, I'm a fan.
Jon Spangler
GBGreat inventory, great service Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench headset and two handlebar clamping bolt sets for Nitto (1-inch quill) stems. Ben's had both a Velo Orange French headset and the Nitto bolt-washer-nut sets at the best prices--PLUS free shipping. Everything was shipped and arrived quickly. Now all I need to do is build the bike up for Eroica California inApril 2016... ;-)
Maxwell Whiting
GBA+ Experience Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any money (which, as a former car salesperson, felt amazing). My sister will now use Ben's to have her bike repaired and I'd send anyone there without hesitation. Oh, they have a shop dog too, which is amazing
Mark
GBHad hard to find tires. Easily corrected my error when I requested in-store pick up. They had Gatorskin Hardshells in 27 inch size. Got them in 2 or 3 days without paying for premium shipping. When I saw on my receipt that I had indicated in-store pickup, it was easily corrected with a phone call.
Rick
GBFast, acccurate service Ben's Cycle had the complete inventory of items I was looking for in one place. Surprisingly, larger supply houses did not have all the components I needed. Ben's prices were reasonable and the shipping was great. I had a good experience and would go back to them for future cycling parts needs.