The Best online bike shop Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!

A great online bike resource! I love Ben's Cycle! I live in Chicago so shipping is crazy fast. When I need something quick I like to use them. Returns have always been quick and easy as well, which can be a major pain from other suppliers. I like that they provide thorough order tracking and documentation too, which has been helpful as a reference for insurance, future parts ordering, etc. Their selection of parts runs a good range from top end to more budget friendly to please most customers. I know other sites that stock only cutting edge, high priced gear so it's nice to have affordable options without feeling like I'm buying junk. Even their lower end parts still feel like good quality. I've built a couple of bikes up from parts from Ben's so far and plan on using them on future projects.

Fast, acccurate service Ben's Cycle had the complete inventory of items I was looking for in one place. Surprisingly, larger supply houses did not have all the components I needed. Ben's prices were reasonable and the shipping was great. I had a good experience and would go back to them for future cycling parts needs.

Had hard to find tires. Easily corrected my error when I requested in-store pick up. They had Gatorskin Hardshells in 27 inch size. Got them in 2 or 3 days without paying for premium shipping. When I saw on my receipt that I had indicated in-store pickup, it was easily corrected with a phone call.

Great experience A hard to find headset was available at Bens cycles quick email answered swiftly to confirm international postage and fees and the item was ordered and on its way shortly after arrived well packaged and fits which is a bonus. Professional outfit in my opinion Thank you..