Great service from Ben's Cycle Searched high and low for black dia compe guidonnet brake levers. Ben's was put of stock when I first looked so I opted in to notify me when stock was available. To my pleasant surprise, Ben's actually notified me when they re-stocked. I immediately purchased them, Ben's notified me every step of the way. Great service, I'm a fan.

Great inventory, great service Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench headset and two handlebar clamping bolt sets for Nitto (1-inch quill) stems. Ben's had both a Velo Orange French headset and the Nitto bolt-washer-nut sets at the best prices--PLUS free shipping. Everything was shipped and arrived quickly. Now all I need to do is build the bike up for Eroica California inApril 2016... ;-)

A nice find for US fixed-gear riding I see few quality steel 3/32-inch track cogs outside of Shimano Dura-Ace, which go up to only 16 teeth. So it was nice to find Milwaukee/Ben's had bigger sizes -- and that they were made in the USA. The fellow who took my order was friendly and helpful, and the shipping cost was remarkably low. The cog arrived in Kansas in just a couple of working days. I'm happy.

Ben's Cycle is the best bicycle store on-line! Ben's has a wide selection, great prices and very good stock of the bicycle parts I'm most likely to need. Fast delivery and good communications. One visit to its website and you know that Ben's Cycle is serious about the bicycle business and customer satisfaction. When I need something bicycling related - Ben's is usually the first place I go.

Had hard to find tires. Easily corrected my error when I requested in-store pick up. They had Gatorskin Hardshells in 27 inch size. Got them in 2 or 3 days without paying for premium shipping. When I saw on my receipt that I had indicated in-store pickup, it was easily corrected with a phone call.