Customer service Customer service. Your agent helped me select the proper site mount for my scope

My brother said Air is Free pellets inexpensive. When my brother, retired US Navy, researched your S510, 0.25 cal, tactical rifle and the customer service help is awesome. Since this purchase I found air guns/revolver and accessories matches are great. Air is free and just buying the balls and pellets with free is wonderful. Looking to explore more big bore and other items in the website, Pyramyd

I’m afraid that the choice in shipping… I’m afraid that the choice in shipping companies has turned this into a terrible experience for me. UPS has lost my package and their customer service is horrible. The package was tracked to a local facility but I can’t attempt to retrieve it myself until they have made an attempt to deliver it. It’s been “processing “ for 3 days. I can’t request any investigation because that must be done by the shipper. That’s your responsibility and I sent your representative an email explaining the situation and have not received any response. I’m really hoping to get this resolved soon. Help!

I had an Umarex Legends MP 40 which… I had an Umarex Legends MP 40 which malfunctioned during Pyramid Air's 30 day warranty. They sent Mr return shipping label, no questions asked. I shipped the gun out on Monday; and I had the replacement in hand Saturday morning. Outrageously good customer service

I'm overwhelmed by the support Pyramyd… I'm overwhelmed by the support Pyramyd has shown to become one of Oklahoma City Gun Clubs sponsors for our first-time ever High Plains AIR Gun Metallic Silhouette National Championship in August. Your help is much appreciated for sure. Jim Fields, Match Coordinator OKC Gun Club