Deceptive advertising Deceptive advertising. Not in any of the ads I still see, do I hear a mention of a paid subscription. They sell this as a "Smart Soccer Ball" in fact there is absolutely nothing smart about it. It's a regular soccer ball that requires a paid subscription to their app to make it smart. It can only qualify as smart because it makes you feel stupid for falling for this scam.

Quality product and good business practices! When I purchased this for my grandsons Christmas present way back in November they allowed the membership to begin the day after Christmas. The customer service is so responsive. Our grandson loves the basketball and did use the training and drills. He just decided that for now he doesn’t want to continue the subscription. I emailed customer service and the cancellation was completed within minutes. I respect this company for their quality product and for their good business practices.

I purchased the Dribbleup basketball I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!

The gift that continues to charge your account the day it is delivered. Ball arrived Saturday, via mailman handing it to my son (who it was intended for as a Christmas gift). By Sunday, I am being charged a fee for something that isn't even being used nor opened for another 15 days. I feel like I basically just paid $40 for a yellow basketball. I feel bamboozled and conned.

Return/Exchange I purchased a dribble up basketball fb or my so and he received another for Christmas. I reached out to customer service and without hesitation they emailed me a return for me to exchange one for a soccer ball. They made the experience effortless. My son loves his basketball and can’t wait to receive the soccer which is already on the way.