Tiffany Brock
GBExcellent Customer Service … My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would find it useful. The customer service was excellent with quick responses & sent a return label as soon as requested as well as fully refunded the membership fee. The refund was also received quickly. Would hourly recommend supporting this company.
Cindy
GBThe soccer ball was a Christmas gift… The soccer ball was a Christmas gift for my Grandson. I was SO excited, I thought he'd love it. He's been playing club soccer since he was 6 or 7 (?), he's 13 now and sadly because he has frequent practices and tournaments a lot of weekends, he wasn't interested. I contacted customer service and it was returned and I had my money back right away! Their response to email was incredibly fast! BEST CUSTOMER SERVICE EVER!!! THANK YOU!!
Erica Contreras
GBI got this soccer ball as a Christmas… I got this soccer ball as a Christmas gift to my nephew. Yet I was charged a monthly fee when they activated it without my knowledge or consent. I will never trust or buy anything from this company again. 6 months charged without my knowledge. BE CAREFUL WHEN YOU BUY and check your account for a dribbleup $16.99 monthly fee.
Angelica Mendoza
GBGreat customer service and product! Gail was quick to cancel my order (and process a full refund) which I had placed earlier in the day to only realize later that evening that my sister in law had already ordered my son a soccer ball. I’ve purchased basketballs for my son and others and in every instance had a positive experience (even when I forgot to cancel a membership for one of them). My son’s dribbling has greatly improved using the Dribble-Up basketball. Look forward to seeing his soccer skills improve as well. Highly recommend!
Kea Goode
GBDribble-up customer service is on… Dribble-up customer service is on point! There was a miscommunication within my family, and two of us purchased the dribble-up soccer ball for one child. Not only did the customer service team email me back within an hour, but they kindly refunded me for my purchase, no questions asked. They were super friendly and prompt. Great customer service is pretty rare these days. Thanks, Dribble-up team!