Return/Exchange I purchased a dribble up basketball fb or my so and he received another for Christmas. I reached out to customer service and without hesitation they emailed me a return for me to exchange one for a soccer ball. They made the experience effortless. My son loves his basketball and can’t wait to receive the soccer which is already on the way.

Quality product and good business practices! When I purchased this for my grandsons Christmas present way back in November they allowed the membership to begin the day after Christmas. The customer service is so responsive. Our grandson loves the basketball and did use the training and drills. He just decided that for now he doesn’t want to continue the subscription. I emailed customer service and the cancellation was completed within minutes. I respect this company for their quality product and for their good business practices.

Excellent customer service Excellent customer service! We bought fir Christmas and found out shortly after our daughter has decided basketball is for her. This is an excellent product and I can see the value for those that are looking for improvement in their playing! Highly recommend 👌

Best customer service ever! I bought this for my son, but I realized we couldn’t do the membership right now so I returned it. They have the best most responsive customer service. No Hassle complete refund no questions asked quick and polite. What a pleasant surprise. I will be buying again!

Deceptive advertising Deceptive advertising. Not in any of the ads I still see, do I hear a mention of a paid subscription. They sell this as a "Smart Soccer Ball" in fact there is absolutely nothing smart about it. It's a regular soccer ball that requires a paid subscription to their app to make it smart. It can only qualify as smart because it makes you feel stupid for falling for this scam.