LaQuanda Davis
GBAwesome product and superior customer service My son was gifted the smart basketball for Christmas. He tried it out but found it wasn’t something he would utilize on a regular basis. I even downloaded the app for him to try. It is excellent for those that would find it useful. I requested a refund via email and the customer service was excellent with quick a response. They sent a return label as soon as requested and fully refunded my app membership fee. I am awaiting the product refund but have already received an e-mail that it was on the way. I would definitely recommend supporting this company. Amazing customer service and awesome product idea!
Amber Sidor-Flora
GBBest customer service ever! I bought this for my son, but I realized we couldn’t do the membership right now so I returned it. They have the best most responsive customer service. No Hassle complete refund no questions asked quick and polite. What a pleasant surprise. I will be buying again!
Tiffany Brock
GBExcellent Customer Service … My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would find it useful. The customer service was excellent with quick responses & sent a return label as soon as requested as well as fully refunded the membership fee. The refund was also received quickly. Would hourly recommend supporting this company.
Dan
GBI purchased the Dribbleup basketball I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!
Herbert Kenny
GBWhat a great company What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday. It arrived today and he is so excited to start his training regimen. The best part is this company does NOT charge you multiple monthly training app charges for each product. Very rare to find a supplier today who rewards their loyal customers!