LaQuanda Davis
GBAwesome product and superior customer service My son was gifted the smart basketball for Christmas. He tried it out but found it wasn’t something he would utilize on a regular basis. I even downloaded the app for him to try. It is excellent for those that would find it useful. I requested a refund via email and the customer service was excellent with quick a response. They sent a return label as soon as requested and fully refunded my app membership fee. I am awaiting the product refund but have already received an e-mail that it was on the way. I would definitely recommend supporting this company. Amazing customer service and awesome product idea!
Dan
GBI purchased the Dribbleup basketball I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!
Angelica Mendoza
GBGreat customer service and product! Gail was quick to cancel my order (and process a full refund) which I had placed earlier in the day to only realize later that evening that my sister in law had already ordered my son a soccer ball. I’ve purchased basketballs for my son and others and in every instance had a positive experience (even when I forgot to cancel a membership for one of them). My son’s dribbling has greatly improved using the Dribble-Up basketball. Look forward to seeing his soccer skills improve as well. Highly recommend!
Herbert Kenny
GBWhat a great company What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday. It arrived today and he is so excited to start his training regimen. The best part is this company does NOT charge you multiple monthly training app charges for each product. Very rare to find a supplier today who rewards their loyal customers!
Christopher Hernandez
GBSo far so good So far so good. Customer service was excellent! I some how managed to order the wrong size basketball and it was handled within a few hours. Can't wait to see the progress of my boys once we receive it. Definitely will be back with an updated review.