The soccer ball was a Christmas gift… The soccer ball was a Christmas gift for my Grandson. I was SO excited, I thought he'd love it. He's been playing club soccer since he was 6 or 7 (?), he's 13 now and sadly because he has frequent practices and tournaments a lot of weekends, he wasn't interested. I contacted customer service and it was returned and I had my money back right away! Their response to email was incredibly fast! BEST CUSTOMER SERVICE EVER!!! THANK YOU!!

Quality product and good business practices! When I purchased this for my grandsons Christmas present way back in November they allowed the membership to begin the day after Christmas. The customer service is so responsive. Our grandson loves the basketball and did use the training and drills. He just decided that for now he doesn’t want to continue the subscription. I emailed customer service and the cancellation was completed within minutes. I respect this company for their quality product and for their good business practices.

Deceptive advertising Deceptive advertising. Not in any of the ads I still see, do I hear a mention of a paid subscription. They sell this as a "Smart Soccer Ball" in fact there is absolutely nothing smart about it. It's a regular soccer ball that requires a paid subscription to their app to make it smart. It can only qualify as smart because it makes you feel stupid for falling for this scam.

Great product Great product, prompt response from customer service. Kids getting a good workout while having fun and sharpening their soccer skills. Our soccer ball had a defect and I was worried we may be out of luck, but we had an immediate replacement shipped out to us. A company that really stands by its product and its customers. Thank you DribbleUp!

Dribble-up customer service is on… Dribble-up customer service is on point! There was a miscommunication within my family, and two of us purchased the dribble-up soccer ball for one child. Not only did the customer service team email me back within an hour, but they kindly refunded me for my purchase, no questions asked. They were super friendly and prompt. Great customer service is pretty rare these days. Thanks, Dribble-up team!