Customer
GBGreat product Great product, prompt response from customer service. Kids getting a good workout while having fun and sharpening their soccer skills. Our soccer ball had a defect and I was worried we may be out of luck, but we had an immediate replacement shipped out to us. A company that really stands by its product and its customers. Thank you DribbleUp!
Vicky
GBReturn/Exchange I purchased a dribble up basketball fb or my so and he received another for Christmas. I reached out to customer service and without hesitation they emailed me a return for me to exchange one for a soccer ball. They made the experience effortless. My son loves his basketball and can’t wait to receive the soccer which is already on the way.
Christopher Hernandez
GBSo far so good So far so good. Customer service was excellent! I some how managed to order the wrong size basketball and it was handled within a few hours. Can't wait to see the progress of my boys once we receive it. Definitely will be back with an updated review.
Angelica Mendoza
GBGreat customer service and product! Gail was quick to cancel my order (and process a full refund) which I had placed earlier in the day to only realize later that evening that my sister in law had already ordered my son a soccer ball. I’ve purchased basketballs for my son and others and in every instance had a positive experience (even when I forgot to cancel a membership for one of them). My son’s dribbling has greatly improved using the Dribble-Up basketball. Look forward to seeing his soccer skills improve as well. Highly recommend!
LaQuanda Davis
GBAwesome product and superior customer service My son was gifted the smart basketball for Christmas. He tried it out but found it wasn’t something he would utilize on a regular basis. I even downloaded the app for him to try. It is excellent for those that would find it useful. I requested a refund via email and the customer service was excellent with quick a response. They sent a return label as soon as requested and fully refunded my app membership fee. I am awaiting the product refund but have already received an e-mail that it was on the way. I would definitely recommend supporting this company. Amazing customer service and awesome product idea!