Vicky
GBReturn/Exchange I purchased a dribble up basketball fb or my so and he received another for Christmas. I reached out to customer service and without hesitation they emailed me a return for me to exchange one for a soccer ball. They made the experience effortless. My son loves his basketball and can’t wait to receive the soccer which is already on the way.
Joshua Gomez
GBUnbelievable customer support!!! We got my son a DribbleUp for Christmas and within two weeks we had seen great improvement. Unfortunately our ball was punctured. We notified DribbleUp and they replaced our ball. No questions asked since we were within the first 45 days of our purchase. Great customer service would get for any kid wanting to improve their abilities.
Isabella Boreaux
GBGreat experience so fat I will admit I didn’t really believe I would be able to get stronger or learn and skills on the app but after having the ball and being able to do lessons either live or on my own time I have learned so much and gotten stronger in my weak hand , P.S I really recommend coach Dante he is a very great explainer on the drills we learn and he takes everything slow for best results .
Sheryl Shockey
GBQuality product and good business practices! When I purchased this for my grandsons Christmas present way back in November they allowed the membership to begin the day after Christmas. The customer service is so responsive. Our grandson loves the basketball and did use the training and drills. He just decided that for now he doesn’t want to continue the subscription. I emailed customer service and the cancellation was completed within minutes. I respect this company for their quality product and for their good business practices.
Dan
GBI purchased the Dribbleup basketball I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!