Awesome product and superior customer service My son was gifted the smart basketball for Christmas. He tried it out but found it wasn’t something he would utilize on a regular basis. I even downloaded the app for him to try. It is excellent for those that would find it useful. I requested a refund via email and the customer service was excellent with quick a response. They sent a return label as soon as requested and fully refunded my app membership fee. I am awaiting the product refund but have already received an e-mail that it was on the way. I would definitely recommend supporting this company. Amazing customer service and awesome product idea!

Great customer service Great customer service! Never had any issues and very prompt with replying through email. Ordered the wrong size soccer ball and wanted to exchange it was so simple and no hassle. My nephew loves his basketball and just waiting for the soccer ball for my niece.

Great product, Easy return I purchased this for my son and thought it would be great for him. Unfortunately he didn’t agree. 🤣 Nonetheless, I think this is an awesome idea. Customer Service was amazing in assisting me in returning it. I highly recommend this product!!!

Return/Exchange I purchased a dribble up basketball fb or my so and he received another for Christmas. I reached out to customer service and without hesitation they emailed me a return for me to exchange one for a soccer ball. They made the experience effortless. My son loves his basketball and can’t wait to receive the soccer which is already on the way.

Excellent customer service Excellent customer service! We bought fir Christmas and found out shortly after our daughter has decided basketball is for her. This is an excellent product and I can see the value for those that are looking for improvement in their playing! Highly recommend 👌