Amber Sidor-Flora
GBBest customer service ever! I bought this for my son, but I realized we couldn’t do the membership right now so I returned it. They have the best most responsive customer service. No Hassle complete refund no questions asked quick and polite. What a pleasant surprise. I will be buying again!
Sheryl Shockey
GBQuality product and good business practices! When I purchased this for my grandsons Christmas present way back in November they allowed the membership to begin the day after Christmas. The customer service is so responsive. Our grandson loves the basketball and did use the training and drills. He just decided that for now he doesn’t want to continue the subscription. I emailed customer service and the cancellation was completed within minutes. I respect this company for their quality product and for their good business practices.
Vicky
GBReturn/Exchange I purchased a dribble up basketball fb or my so and he received another for Christmas. I reached out to customer service and without hesitation they emailed me a return for me to exchange one for a soccer ball. They made the experience effortless. My son loves his basketball and can’t wait to receive the soccer which is already on the way.
Amber
GBThe gift that continues to charge your account the day it is delivered. Ball arrived Saturday, via mailman handing it to my son (who it was intended for as a Christmas gift). By Sunday, I am being charged a fee for something that isn't even being used nor opened for another 15 days. I feel like I basically just paid $40 for a yellow basketball. I feel bamboozled and conned.
Customer
GBGreat product Great product, prompt response from customer service. Kids getting a good workout while having fun and sharpening their soccer skills. Our soccer ball had a defect and I was worried we may be out of luck, but we had an immediate replacement shipped out to us. A company that really stands by its product and its customers. Thank you DribbleUp!