I still have not received my order and… I still have not received my order and have had no correspondence relating to it. It is now arriving too late and I will have to return it - if it ever arrives. If you can’t get something here on time then please do not advertise in the UK.

Thank you! Thank you so much. The skis arrived exactly when you said they would and my daughter was able to use them on our ski trip. So refreshing to use a company that send things out on time and stick to their delivery timescales.

Super helpful and easy to deal with. Super helpful on the phone dealing with my stupid questions and when I ordered my new skis were delivered to my door in the UK in 5 days but that included a weekend. Really competitive pricing and No taxes or import costs as that’s all taken care of in the price - I would definitely use again.

Hopeless service Hopeless service. Can't access the website. Tried phoning but staff are incapable of answering a simple query about where to return an item sent in error. I've wasted three days trying to resolve this matter and still haven't got anywhere. Avoid Glisshop at all costs. I've sent twenty or more emails and made five phone calls to explain I cannot access their web site. (I've tried three different browsers and have no trouble accessing other web sites). Their only response is 'go on line' - which I've explained I cannot. I've given up hope of returning an item sent in error and recovering the cost. Are they just hopeless or is this a deliberate policy to discourage returns?

Best quick buy ever Quick response from customer service and speedy delivery before busy xmas period. Boots are amazing and keeping my feet warm and comfy. Price was 👌 awesome too