Excellent customer service Excellent customer service. Contacted them with issue with the cap and they responded and assisted me right away

Love this bottle Love this bottle! When I needed a replacement sent out, the company did it without questions per their lifetime warranty. They even checked in to make sure I had received it. Highly recommend the bottle and the company!

Highly recommend I had purchased a hydrogallon and was loving it but one day accidentally dropped it on pavement resulting it cracking. I emailed the company and they had a replacement out to me the very next day. I would highly recommend this company!

Great customer service Great customer service! I received a replacement gallon at no cost.l, in a timely manner

Outstanding customer service We ordered a Hydro Gallon bottle on Amazon recently for our son, and the bottle cracked when it banged into a fence as we were walking. I emailed the company and they responded very quickly. The rep I spoke with was great - he apologized for the inconvenience and had a new bottle shipped out immediately at no cost to me. Excellent customer service!