The customer service was great!! -

Better than expected! I wasn't entirely sure what to expect with this board, but I gave it a shot without doing much research and it has exceeded my expectations. The performance is similar to a long board and the hinge, which looks a bit odd at first glance, is really nicely done and easy to use. Looking forward to taking it with me on my next trip.

Great but not perfect Finally had the chance to bring and experience this board during my travel last week. The board itself is a little heavy to carry around and the handle is not comfortable to carry around for long period. I had to change my hand from time to time because the board is a little too heavy. The board itself however is very comfortable to ride around and the folding mechanism do really stands up. I also had problem bringing it onto the flight in Malaysia Airport because board it self still looks like a blunt weapon for them.

Paradigm shift Paradigm shift! This has seriously been the biggest game changer. I've been looking for a way to get around during work layovers when I'm stuck at different hotels around the country and this longboard has been a game changer. As a pilot, transportation is pretty limited to on-foot, uber, or public transportation. Folds up into my luggage, takes up minimal space, folds out full size. Its super sturdy, takes a beating on all the various roads, and holds its own. Dealing with the company during purchase and a small repair on one of the wheels has been incredible. Seriously such a breath of fresh air dealing with such a down to earth, awesome group of people. Super innovative product and a real game changer to travelers everywhere.

Customer service warning Perhaps this is growing pains, but when the hinge on my son's folding board broke within 2 weeks, 6 weeks and one wrong replacement hinge later we are still exchanging emails and being offered a refurbished board instead of the refund we have requested. The board itself rode smoothly and my son is disappointed that the issue was not resolved in a timely manner. I wish the company well and hope they can hire some good office help so they can focus on the technical side.