The customer service was great!! -

I love this foldable skateboard I love this foldable skateboard. It has revolutionized my commute. I am a beginner skateboarder - so I don't use it on the streets - but I ride it on a wide paved walkway (which is level & straight - haven't used it on hills/curves) beside the water to link up with the NYC ferry system. I can almost imagine I'm surfing! It's easy to fold/unfold; and comfortable to ride (there is a small rectangular gap in the center - around the handle/hinge - but this has not been a problem for riding). It's lightweight to carry and fits in my backpack so I can conveniently pack it away out of sight for work. I only wish I'd started skateboarding earlier!!

Excellent product, excellent experience, and excellent customer service My 12 year old son received his BoardUp longboard as a Christmas gift. It quickly became his favorite item. He loves riding it and showing off its functionality. When an issue required company assistance, Bin at BoardUp was very helpful and promptly resolved it.

With some tweaking it works like it should With some tweaking, the boards work as intended. I wish they did a disclaimer that practicing the twisting opening method would sometimes cause the board to flip dark side, and damage the deck tape. I bought two boards, one was great out of the box, the other needed adjusting of the cable collar

Excellent skateboard Excellent skateboard! Everything is of top-notch quality. However, it'll be nice if future board can have some form of protection for the back-flap of the skateboard, as it seems that in order to fold, it's required to skid the back part onto the ground, which i believe will cause the back-wooden flap to wear down over time. (However, I have to note that I'm a beginner myself, and not sure if those are part of the "normal" wear of skateboarding)