Geartrade.com

1887 S 3230 W, 84104, Salt Lake City, United States
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3.15
Based on 20 Reviews

5

45.00%

4

5.00%

3

5.00%

2

10.00%

1

35.00%
About Geartrade.com

Where adventurists buy and sell the gear we love for the outdoors we need. We call it UnNew Outdoor https://geartrade.com/how-it-works

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Nikolay
GB

Great place, good people! Will try to be short. Gear - almost anything you need for outdoor Availability - patience required, but also rewarded (waiting for someone to sell item you want takes time) Handling transactions - no issues, always in time Handling issues - (if you want return, etc) - outstanding! Overall - yes, I definitely recommend this (please log in after I checked the site, I want to get my item first! :))

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Chris H.
GB

Some good experiences, some bad. Some good experiences, some bad. The customer support is frustrating. They don't seem to have visibility or the ability or willingness to contact sellers to work out discrepancies. The site is very glitchy. One price shows in some places, another place shows another. Links lead to unexpected places or do nothing. It works OK enough that I will still use the service but it can be extremely frustrating service if you have any trouble with your order or glitches.

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Claire T.D.
GB

Gear Trade Was Great, But Beware Backcountry Products This review has been edited because Gear Trade was very helpful and responsive. The rest of this review is about "past season" Backcountry products: I bought Backcountry brand pants that are basically two backsides sewn together. Like a front butt side and a back butt side. I honestly thought these were knockoffs and brought it to their attention. They aren't. These were considered "past season," but I honestly think these were factory store quality /rejected by quality control pants. I own two pairs of the same past season Backcountry pants that I bought years ago. They don't have two butt sides. (And I have a pretty big butt and flat stomach--I always know immediately when I've put my pants on backwards). I find this situation misleading, as these were supposedly only discounted because they're past season. As much as I love their pants, I probably won't buy anything past season from Backcountry again.

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Austin P
GB

Have been a longtime buyer and seller… Have been a longtime buyer and seller on Geartrade. Their customer service is always willing to do the right thing and solve any problem. Shout out to Scott for finding a solution on my last order where I needed a Black Diamond jacket that I ordered faster than I had originally selected. The service was prompt and the order showed up when I needed it. Hard to find service like this in a world of chat bots.

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Tim
GB

GearTrade is now 0 for 2 GearTrade is now 0 for 2, and I won’t be ordering anything from them again. My first order was for cycling shoes, but I received a completely different pair in a different size. Second order was for a cycling jersey described as “excellent”, when the zipper slide was no longer attached to the jersey. A Jersey without a working zipper, rated excellent? Ridiculous. Both items were sold by Backcountry, which apparently doesn’t adequately check the items they offer for sale on GearTrade.

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