Superior Customer Service I have purchased numerous items from Tree Fort Bikes and have always received excellent customer service. They have a great price match policy and will always match a competitor's price, within reason. If they do not have the product or information that I need, they will go out of their way to find it. The customer service that I have received at Tree Fort Bikes is far and away better than anything that I have experienced from other online bike supply companies. Tree Fort Bikes has earned my loyalty as a customer, and I highly recommend them!

Great Source Ordered some Shimano pedals online from these guys. Website was easy, price excellent, and delivery spot on. Highly recommend this shop.

This store is 10 minutes further away… This store is 10 minutes further away from than two other, larger, bike shops. I drive the extra 10 minutes every time because the people are great and the quality of work is excellent.

Received a damaged Schwalbe tire. I ordered two Schwalbe Land Cruiser tires for my gravel bike. Mounted rear tire with no problem. The second tire bulged enough the front wheel wouldn't turn. Upon inspection, there was a six inch section of severe damage inside the tire. I used only plastic tire tools to mount so I am sure I did not damage the tire when mounting. I sent an email to Tree Fort Sunday evening. Early Monday morning I received a phone call from Scott in Customer Service telling me they were shipping a replacement tire that day. Simply amazing customer service! I would give them a couple more stars if the system. Thanks to all at Tree Fort who helped me with this issue.

Recently bought new Bosch power pack… Recently bought new Bosch power pack battery online. QandA next to photo of power pack says it does come with a charger. Got battery without charger, called them and they said that it doesn’t come with charger in spite of their web info. Company is dishonest,