Slowest delivery Slow delivery service and no tracking or update information lately as to where my order is. Today is day 6 and the last day my order is to arrive. Is it it on its way? Is it still being backordered? Who knows at this point. Based on the slowness of delivery and lack of updates I wouldnt buy from them again. Misleading as it comes up as Wetsuit Centre when logging into account and the parcel arrived with a Wetsuit Centre brochure. Update* got my wetsuit 10 days later. I called to ask for an update.

Beyond our expectations! Wow, what a find! Super helpful staff, great products and the best expert advice ever! We hired two of their new e-bikes - I think they're called Kendra. What an adrenaline rush! We got from Boscombe to Mudeford Spit Beach House in 30 minutes, grinning from ear-to-ear throughout. I would really recommend this shop. They also have 'Sorted Surf School' which we didn't try but, if it's anything like the service we experienced, it will be awesome. We'll be back soon!

Excellent customer service! I had an issue with an order that never arrived (Royal Mail's fault, not Sorted Surf Shop's), but Ben was quick to reply and to send out a new one. Excellent customer service!

Faulty Kanulock Surfboard Straps I purchased a pair of Kanulock surfboard straps for my son. One of the locks became faulty after a month or so. I requested a replacement and promising to deal with it, I never got a reply - even after contacting the company a couple more time. Very poor customer service and will not be using them again.

Premium Change Robe Ordered this online on the 9th and it arrived on the 12th. Product looks good quality, no complaints from me, would recommend.