Poor company I’m pretty disappointed about the service I’ve received over the last 10 days from your company. Apparently you had some supply chain issues but this wasn’t communicated to me until I’d waited over a week and send several emails, which went unanswered. I then phoned you and was told the bag was finally on the way but now its arrived and its not the one that I ordered, it’s a barry basic one. I wanted to support a smaller surf shop but I weirdly got an email regarding my order from the wetsuitcentre.co.uk - strange all round experience. Updating to 1 star after I had a further bad experience with them. Not got a surfers soul, just corporate coldness.

All-Round Awesome Experience. Thanks Dean! Perfect shopping experience. Great to know that there are still shops doing 'it' better than online. I bought a second-hand surfboard at the weekend and couldn't be happier with the service, price, and after-sales experience. Really glad I popped in. Thanks again, Deano!

Slowest delivery Slow delivery service and no tracking or update information lately as to where my order is. Today is day 6 and the last day my order is to arrive. Is it it on its way? Is it still being backordered? Who knows at this point. Based on the slowness of delivery and lack of updates I wouldnt buy from them again. Misleading as it comes up as Wetsuit Centre when logging into account and the parcel arrived with a Wetsuit Centre brochure. Update* got my wetsuit 10 days later. I called to ask for an update.

Premium Change Robe Ordered this online on the 9th and it arrived on the 12th. Product looks good quality, no complaints from me, would recommend.

Excellent customer service! I had an issue with an order that never arrived (Royal Mail's fault, not Sorted Surf Shop's), but Ben was quick to reply and to send out a new one. Excellent customer service!