After 3 weeks my mtb arrived After 3 weeks my mtb arrived. It was carefully packed. Nice. Good experience with Bikediscount. I wrote to them, and asked for details and delivery, but they didn't answer. That is the reason for 4 stars.

Outstanding low prices Outstanding low prices, between 50 to 30 % less than the local bike shop. So far perfect service (after 3 orders á 8-9 items). Honest and straight forward business model. Finally it makes economical sense to upgrade or retrofit your bike.

Zero stars! Zero stars! Having placing an order almost a month ago. The parcel seems to be lost which means no goods and no money. Answer from bikediscount?? Be patience! Seriously??? I just want my money back as I had to purchase the items somewhere else spending money twice. The worse CS I have never experienced.

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.

customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.