Zero stars! Zero stars! Having placing an order almost a month ago. The parcel seems to be lost which means no goods and no money. Answer from bikediscount?? Be patience! Seriously??? I just want my money back as I had to purchase the items somewhere else spending money twice. The worse CS I have never experienced.

Bought Crafty SE Bought Crafty SE, when my frame cracked and write them for warranty It was complete silence. I was lucky that mondraker already has dealer in my country

customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.

Order got here, but no message to me. Hello everyone, I ordered some components, and it seemed that the goods arrived here, but since I was at job, I did not get it, and no message from any deliverer. Emailed them, but did not hear anything back. Next, I went around to postoffices, and found my package. I email them again , taht I had found my package, but still no feedback. They should take it a bit more seriously about customer service. I should mention, that I got the goods very fast from the sender, and package was fine. I will try to order again another time, and report back afterwards. Cheers, Jacques.

just great never had a problem so far. customer service helped out if I had a question