Bought Crafty SE Bought Crafty SE, when my frame cracked and write them for warranty It was complete silence. I was lucky that mondraker already has dealer in my country

Outstanding low prices Outstanding low prices, between 50 to 30 % less than the local bike shop. So far perfect service (after 3 orders á 8-9 items). Honest and straight forward business model. Finally it makes economical sense to upgrade or retrofit your bike.

Very good Ordered several times from them and never had a problem. Great service!

Absolutely terrible customer support Absolutely terrible customer support. I have bought one tyre one month ago, that I needed urgently (it said deliverytime 1-3 days), and it has still not arrived, after one month ago. I have contacted them, asking why there was this problem and to ask for a refound, and they refused, saying that it was not a mistake from their part but from the shipping company (Poste Italiane). I find this to be unacceptable. Will not buy from then again, after this experience.

Good experience Good experience. I bought a bike and some other stuff with very good prices and quality. Fast delivery.