customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.

Pathetic service Pathetic service , Don't ever order form this website and the customer service is pathetic they respond you within 10-15 days and they will take another few weeks to investigate your shipment .

Bought Crafty SE Bought Crafty SE, when my frame cracked and write them for warranty It was complete silence. I was lucky that mondraker already has dealer in my country

Very late delivery Bikediscount has not been as swift as Bikediscount previously has been. Waiting weeks for a kids bike is not ok, when the homepage is giving the information that is going to be delivered within 5 days. I had to call Bikediscount several times before they reacted. so if you can wait for a long time..... Moreover the bike was scratched when delivered.

Good service Good service, price and fast delivery despite shipping to the UK. Ordered from these guys multiple times in the past month and have they have been spot on. Thanks guys.