Pathetic service Pathetic service , Don't ever order form this website and the customer service is pathetic they respond you within 10-15 days and they will take another few weeks to investigate your shipment .

Good service Good service, price and fast delivery despite shipping to the UK. Ordered from these guys multiple times in the past month and have they have been spot on. Thanks guys.

Very late delivery Bikediscount has not been as swift as Bikediscount previously has been. Waiting weeks for a kids bike is not ok, when the homepage is giving the information that is going to be delivered within 5 days. I had to call Bikediscount several times before they reacted. so if you can wait for a long time..... Moreover the bike was scratched when delivered.

customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.

after-sales service is not reliable I bought a maxxis assegai tire in the shop and when I mounted it was deformed, I contacted the store that informed me to send a tire for inspection. they asked me for a video to show the tire, a video where you can clearly see the defect, I don't think it's fair to have to spend money sending a tire back and running out of a bicycle because they are inspecting a tire. I will not shop again at this store. Thank you for making me ride with a deformed tire for 40 euros.