after-sales service is not reliable I bought a maxxis assegai tire in the shop and when I mounted it was deformed, I contacted the store that informed me to send a tire for inspection. they asked me for a video to show the tire, a video where you can clearly see the defect, I don't think it's fair to have to spend money sending a tire back and running out of a bicycle because they are inspecting a tire. I will not shop again at this store. Thank you for making me ride with a deformed tire for 40 euros.

Outstanding low prices Outstanding low prices, between 50 to 30 % less than the local bike shop. So far perfect service (after 3 orders á 8-9 items). Honest and straight forward business model. Finally it makes economical sense to upgrade or retrofit your bike.

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.

Excellent ! Well , in france we've got All tricks which is by far the best website for biking staff . Can't complain about Bikediscount , it has been very fast and very efficient . Not sure if I will order a full bike on this website because it is "colissimo in france " which after germany is taking care of , and , it is not very the best for expensive staff . Maybe , in the futur , thinking about a DHL service from start to finish ? but for all the other staff I will for sure ! Thanks again !

Very late delivery Bikediscount has not been as swift as Bikediscount previously has been. Waiting weeks for a kids bike is not ok, when the homepage is giving the information that is going to be delivered within 5 days. I had to call Bikediscount several times before they reacted. so if you can wait for a long time..... Moreover the bike was scratched when delivered.