Good experience Good experience. I bought a bike and some other stuff with very good prices and quality. Fast delivery.

Excellent ! Well , in france we've got All tricks which is by far the best website for biking staff . Can't complain about Bikediscount , it has been very fast and very efficient . Not sure if I will order a full bike on this website because it is "colissimo in france " which after germany is taking care of , and , it is not very the best for expensive staff . Maybe , in the futur , thinking about a DHL service from start to finish ? but for all the other staff I will for sure ! Thanks again !

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.

Zero stars if possible I've been a customer for years and happy to be so until very recently. I've never ever experienced such a bad customer service: I bought a new crank for my MTB, which it needed. I found the best price on bike-discount.de (great price comes with a cut of costs somewhere)... I installed the crank during the weekend, but after three days I noticed a wiggle in the crank, which was due to a faulty threading. After three days of use, the threading was completely worn out. I was surprised and send the crank back to Germany. Here it took bike-discount.de THREE weeks to look at my crankset, then send it back - and here's where it gets really tricky. They haven't done anything. After three weeks I've gotten the same crank back. Or not quite, they only send the drive-side!!! So I ask where the other half is and they say it's in the mail. Who does this? Anyways - so after more than a month I recieve my crank set back. Not being repaired or anything. Now I ask for a refund, but gets told I've mounted the pedals wrong. And now they won't respond to my e-mails. I've repaired bikes for several years and know how to mount pedals. They even have a "L" and "R" marking, ffs! So now I'm left frustrated, without a functional bike, with a useless crank and bike-discount refusing to refund the money. I mean, how can a business survive with this kind of service? TLDR: The company is slow, bad and refusing to refund the money I paid for a defect product. This is by far the worst online shopping experience ever!

Absolutely terrible customer support Absolutely terrible customer support. I have bought one tyre one month ago, that I needed urgently (it said deliverytime 1-3 days), and it has still not arrived, after one month ago. I have contacted them, asking why there was this problem and to ask for a refound, and they refused, saying that it was not a mistake from their part but from the shipping company (Poste Italiane). I find this to be unacceptable. Will not buy from then again, after this experience.