Pathetic service Pathetic service , Don't ever order form this website and the customer service is pathetic they respond you within 10-15 days and they will take another few weeks to investigate your shipment .

After 3 weeks my mtb arrived After 3 weeks my mtb arrived. It was carefully packed. Nice. Good experience with Bikediscount. I wrote to them, and asked for details and delivery, but they didn't answer. That is the reason for 4 stars.

Very good Ordered several times from them and never had a problem. Great service!

Goods never delivered, but solid customer service. I ordered the Garmin Forerunner 935 off BikeDiscount for a good price. About 12 days later (shipping from Germany to Ireland), it supposedly arrived. However, the box was beaten up quite badly and the watch was not inside. I contacted them immediately but it took them from Wednesday til Monday to reply (this was stressful due to the amount of money but my issue was solved). On Monday I received a very helpful email, which promised me that my query would be solved by Friday. My issue was solved in the end after a week and a half. In fairness, I am definitely displeased with the fact that the goods never arrived, but I am happy with the customer service and the fact they solved my issue.

Bought Crafty SE Bought Crafty SE, when my frame cracked and write them for warranty It was complete silence. I was lucky that mondraker already has dealer in my country