Very good Ordered several times from them and never had a problem. Great service!

Bought Crafty SE Bought Crafty SE, when my frame cracked and write them for warranty It was complete silence. I was lucky that mondraker already has dealer in my country

Pathetic service Pathetic service , Don't ever order form this website and the customer service is pathetic they respond you within 10-15 days and they will take another few weeks to investigate your shipment .

after-sales service is not reliable I bought a maxxis assegai tire in the shop and when I mounted it was deformed, I contacted the store that informed me to send a tire for inspection. they asked me for a video to show the tire, a video where you can clearly see the defect, I don't think it's fair to have to spend money sending a tire back and running out of a bicycle because they are inspecting a tire. I will not shop again at this store. Thank you for making me ride with a deformed tire for 40 euros.

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.