After 3 weeks my mtb arrived After 3 weeks my mtb arrived. It was carefully packed. Nice. Good experience with Bikediscount. I wrote to them, and asked for details and delivery, but they didn't answer. That is the reason for 4 stars.

just great never had a problem so far. customer service helped out if I had a question

Goods never delivered, but solid customer service. I ordered the Garmin Forerunner 935 off BikeDiscount for a good price. About 12 days later (shipping from Germany to Ireland), it supposedly arrived. However, the box was beaten up quite badly and the watch was not inside. I contacted them immediately but it took them from Wednesday til Monday to reply (this was stressful due to the amount of money but my issue was solved). On Monday I received a very helpful email, which promised me that my query would be solved by Friday. My issue was solved in the end after a week and a half. In fairness, I am definitely displeased with the fact that the goods never arrived, but I am happy with the customer service and the fact they solved my issue.

customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.

Good service Good service, price and fast delivery despite shipping to the UK. Ordered from these guys multiple times in the past month and have they have been spot on. Thanks guys.