Bought Crafty SE Bought Crafty SE, when my frame cracked and write them for warranty It was complete silence. I was lucky that mondraker already has dealer in my country

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.

Very good Ordered several times from them and never had a problem. Great service!

Absolutely terrible customer support Absolutely terrible customer support. I have bought one tyre one month ago, that I needed urgently (it said deliverytime 1-3 days), and it has still not arrived, after one month ago. I have contacted them, asking why there was this problem and to ask for a refound, and they refused, saying that it was not a mistake from their part but from the shipping company (Poste Italiane). I find this to be unacceptable. Will not buy from then again, after this experience.

After 3 weeks my mtb arrived After 3 weeks my mtb arrived. It was carefully packed. Nice. Good experience with Bikediscount. I wrote to them, and asked for details and delivery, but they didn't answer. That is the reason for 4 stars.