customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.

just great never had a problem so far. customer service helped out if I had a question

Zero stars! Zero stars! Having placing an order almost a month ago. The parcel seems to be lost which means no goods and no money. Answer from bikediscount?? Be patience! Seriously??? I just want my money back as I had to purchase the items somewhere else spending money twice. The worse CS I have never experienced.

Absolutely terrible customer support Absolutely terrible customer support. I have bought one tyre one month ago, that I needed urgently (it said deliverytime 1-3 days), and it has still not arrived, after one month ago. I have contacted them, asking why there was this problem and to ask for a refound, and they refused, saying that it was not a mistake from their part but from the shipping company (Poste Italiane). I find this to be unacceptable. Will not buy from then again, after this experience.