Order got here, but no message to me. Hello everyone, I ordered some components, and it seemed that the goods arrived here, but since I was at job, I did not get it, and no message from any deliverer. Emailed them, but did not hear anything back. Next, I went around to postoffices, and found my package. I email them again , taht I had found my package, but still no feedback. They should take it a bit more seriously about customer service. I should mention, that I got the goods very fast from the sender, and package was fine. I will try to order again another time, and report back afterwards. Cheers, Jacques.

Good experience Good experience. I bought a bike and some other stuff with very good prices and quality. Fast delivery.

Excellent ! Well , in france we've got All tricks which is by far the best website for biking staff . Can't complain about Bikediscount , it has been very fast and very efficient . Not sure if I will order a full bike on this website because it is "colissimo in france " which after germany is taking care of , and , it is not very the best for expensive staff . Maybe , in the futur , thinking about a DHL service from start to finish ? but for all the other staff I will for sure ! Thanks again !

Goods never delivered, but solid customer service. I ordered the Garmin Forerunner 935 off BikeDiscount for a good price. About 12 days later (shipping from Germany to Ireland), it supposedly arrived. However, the box was beaten up quite badly and the watch was not inside. I contacted them immediately but it took them from Wednesday til Monday to reply (this was stressful due to the amount of money but my issue was solved). On Monday I received a very helpful email, which promised me that my query would be solved by Friday. My issue was solved in the end after a week and a half. In fairness, I am definitely displeased with the fact that the goods never arrived, but I am happy with the customer service and the fact they solved my issue.

Good service Good service, price and fast delivery despite shipping to the UK. Ordered from these guys multiple times in the past month and have they have been spot on. Thanks guys.