After 3 weeks my mtb arrived After 3 weeks my mtb arrived. It was carefully packed. Nice. Good experience with Bikediscount. I wrote to them, and asked for details and delivery, but they didn't answer. That is the reason for 4 stars.

Excellent ! Well , in france we've got All tricks which is by far the best website for biking staff . Can't complain about Bikediscount , it has been very fast and very efficient . Not sure if I will order a full bike on this website because it is "colissimo in france " which after germany is taking care of , and , it is not very the best for expensive staff . Maybe , in the futur , thinking about a DHL service from start to finish ? but for all the other staff I will for sure ! Thanks again !

Very nice customer service Very nice customer service, they were helpful with my case! Good price as well.

Pathetic service Pathetic service , Don't ever order form this website and the customer service is pathetic they respond you within 10-15 days and they will take another few weeks to investigate your shipment .

customer support should improve. customer support should improve. I bought a tyre. It never arrived. Was a DHL error. Yet Bike Discount did not refund me. Had to reclaim via Paypal.