They make it impossible to cancel… They make it impossible to cancel reservation. You can no longer cancel over phone. You're directed to website where drop down menu for current booking does not allow for cancellation. Called the 800 # and it turns out to be tee off .com and they have no record of booking. Would not use them again!

Easy to use. Website is easy to navigate. Tee times available throughout the day. Cost conscious players can take advantage of times later in the day. Tech help is excellent. Could use a larger selection of courses to choose from.

Great deals Great deals. Apparently - on rare occasions - tee times are double booked. There needs to be some improvements made on syncing with the golf course tee times. When this happens, it puts a strain on the golf courses involved. Overall a good experience.

Great billing practice I made online bookings thru their website. Due to change of plan, I had to call the course to cancel the bookings. Unfortunately, the course made a mistake and did not cancel the bookings, and I was charged for no show. I reported to Golf18. This issue was investigated, resolved and refunded within two days. Great service!

Not always what you expect Golf18 sometimes offer "savings " which you expect to be against the cost of a round of golf. However these are usually only offset against their booking fees rather than the golf itself. I purchased $500 worth of golf18 vouchers for $300. A great deal I thought until I discovered I could only save $4 or $5 per round booked and even then the same rounds were often cheaper on other sites anyway. An attempt to reclaim my money once I had realised it was not what I had expected was met with a blank refusal. I acknowledge that there are some rounds that I could have offset the total cost using the vouchers but there is no way of identifying them up front. I would also query why golf18 is offering rounds of golf at times that are well after dark and therefore unplayable (Royal St.Cloud)