Mark Schaffer
GBPleased with the Product My overall experience was good. The only issue I had was reaching someone in Customer Service. Every time I called, I had to leave a message and my calls were not returned. Tracking my order was difficult because I couldn't reach anyone. When I did finally reach someone however, they were extremely polite and helpful. The MCO and Bill of Sale for the vehicle were also slow to arrive - weeks after I purchased the vehicle. Still, the product was delivered as described and without issues. I would purchase from Superiorpowersports again.
Peter
GBunit was dropped during some point in… unit was dropped during some point in shipping , carburetor is not able to be adjusted , seat does not stay locked down , tried to attempt to reach customer service , but hard to deal with , says carb is fine from a pic, Lol... unit does not idle and carburetor has no idle circuit to adjust , mixture and idle screw does not even reach throttle plate ….carb defective ,
Barbara Videtich
GBWe paid extra money to expedite receipt… We paid extra money to expedite receipt of the ATV. We received it weeks later than expected. After receiving the ATV the rear wheels are installed backwards (the nice rims are facing inward). My husband is disabled and we still haven’t fixed the ATV. Our grandson won’t be back up here until next summer
carmelo
GBCarmelo Torres Carmelo Torres Apr 15, 2023, 8:41 AM PDT I wanted to thank you all personally, we have received the titles...what I liked the most , the communication from the sales department , shipping and claims...An the home run hit , The owner of the store called and question, is everything all right with delivery and products and if I had any further questions in regards to anything call him personally.... I like that 🙂 human to human contact... Two bikes purchased equals= recommendation 2000% from this family.... We did a test ride, adjusted the idles, checked the fluid's and away we went to the beaches ... it was a nice experience an beautiful weekend . What about helmets can you send me a catalog .
Jackie
GBThis company has requested for me to… This company has requested for me to send my parts back to them to fix those parts they.They sent me a return slip two years ago for them to paint the parts because they sent me the wrong warranty parts with the wrong color. Now they refuse to return my parts. So Pretty much they have stolen parts of my moped. If you have any sense you will not deal with this company they will rip you off. I don't see how it's legal for them to steal my warranty parts. Don't deal with these people they are thieves.