I ordered golf clubs the week before… I ordered golf clubs the week before Christmas. They were guaranteed to arrive by December 23rd. I paid the extra shipping cost to have them 2nd day air shipped. They didn't arrive until December 27th. I tried to call Golfetail several times and had to leave messages. I also sent them several messages online. I still haven't heard back. So disappointing!

This is a hit or miss discount company This is a hit or miss discount company. Have ordered many items, many have arrived without incident. Some items are very low quality if not named brands. My reason for writing is one of my last orders was listed as Brand Pebble Beach and when received was a discontinued brand I will not mention. When confronted, was given a dishonest answer, so will be a bit wary going forward ordering from them

Non- stop spam machine I ordered a retirement gift for a cowoker 2.5 years ago. About 6 months later, I started receiving 1-2 emails a day. I unsubscribed. I contacted support. This company understands NOTHING about customer service. I doubt they care about 1 star ratings, but at least now you know what you're signing up for...

Thank you for my personally great experience! Strange with some of the comments - I have personally ordered several hundreds of dollars in items from Golfetail over the years and have never once had an issue. Once or twice the special buy item was sold out, and as disappointing it is after ordering, my refund was processed quickly and an email sent my way. Supply and demand - I get it. I will continue to purchase from this business and shop their sales any day! Thank you for my personally great experience.

Ridiculous return policy Ordered two pairs of skechers golf shoes. After wearing one pair for a couple of weeks I realized they were too large and decided to return the pair I had not worn. After finishing the return and getting the return shipping slip they deducted $16, which included a restocking fee, from my $47 original purchase price. Cheaper to buy locally and not get ripped off with non legit charges to return.