Rich & Jess
GBGreat Service, Quality, & Price I recently purchased a set of Cobra King F8 Irons (5-GW) from Golfetail. I began the process by asking two questions about the clubs and received timely and well-informed answers. After comparing prices, I purchased and received the clubs in five business days, two days before scheduled delivery. These clubs look and feel great. The best part is Golfetail beat all other retailers by $70. If you are looking for golf equipment at the best price, I highly suggest Golfetail.
Jeremy Sellers
GBPleasantly Surprised I was hesitant to make such an expensive order from a site I had never heard of, and honestly when I see ads from Facebook marketplace, I get even more weary, but GolfEtail has pleasantly surprised me. Most of the other reviews that were negative were typically apparel related, or customer stupidity by ordering the wrong thing and then getting mad at the site. I ordered a set of Cobra King F8 irons and a King F8 Driver. I paid just shy of 400$ less than what the local Golf Galaxy was charging for the same set of clubs. I received the order in 9 days (shipping said 6-10) and all the clubs were exactly what I ordered. Will be buying from this site again. Don't let the bad reviews fool you, retail customers aren't always right.
KimB
GBEarlier this week I ordered a golf bag… Earlier this week I ordered a golf bag from GolfEtail and then saw all the bad reviews and called with the intention of cancelling my order. I spoke to Jaimi and told her about my reservations. She was incredibly helpful and after speaking with her decided to go through with the order. She said it should be here by Friday and as promised it arrived today and I love it. So glad I didn’t listen to the negative comments as I am very happy with the service I received and would definitely purchase from them again.
Michael Long
GBStill Waiting… I have purchased merchandise from Golfetail since 2019, with multiple pages in my Order History. Additionally, I have referred countless golf Buddies to the site. Customer service was usually delayed, but eventually things were resolved. However, at the end of 2023, I attempted to clarify an email from them about a "store credit" due to a Flash Sale shortly after a purchase. I sent several emails, and tried calling as well. Needless to say, it is disappointing that I've yet to receive a response. They seem to forget it’s not about the next sale that keeps you in business, it's about the continued customer service quality.
customer
GBClub came within 4 days super fast… Club came within 4 days super fast service. Club is in new condition perfect. Did have sticker that said woman's Flex on it. That was an issue. I called them they had me send the pictures of it they resolved it just like that boom. I definitely recommend them good guys they answer the phone. Which is unusual in today's today's world.