Back order or just processing Ordered putter cover which has been processing now for over three weeks no contact from golf headquarters or any indication of when it might ship.

Shipping The shipping was high and it took almost 10 days to get it from Ohio to Kentucky. Other than that it was what I ordered

Sent wrong item I ordered a hat size S/M they shipped a L/XL. When I called they said hat only came L/XL,; when I told them I golfed with someone wearing the hat size S/M they acknowledged they didn't send what I ordered and sent me a shipping label to return hat. It's a bummer they didn't ship what I ordered.

Ping Golfclub PIcture on the internet showing hybrid 4, while a hybrid 5 was delivered. Despite my remark that my sell was about a hybrid 4. The delivery on itself was great, but actually not the item that we really wanted to have.

Wrong Item Pictured I had a good experience ordering and with prompt answers to my inquiries but you cannot review what you have ordered in bag and if the wrong item, such a hybrid number is shown, and you order, then the mistake really lies with both parties; buyer and seller. I was lucky because of the low price of the item, I was able to sell and get my money back from a friend; therefore, no hassle. I will definitely buy again but will inquire about product pictured.