Service Case Your ticket ID is: #LC00122124 Your ticket ID is: #LC00122124. This service case started on August 4th and I still can't play on my Skytrack simulator. Golftech just closed my simulator and tells me to log in to theirs website. Which looks like an internet store. I don't have a login and the simulator id doesn't work.When I ask how to log in and why they closed my simulator, they stop answering. Totally frustrated that a company can treat their customers this way.

Package or nothing Bought a package of lessons, but was not able to use them all before they expired last summer. Returned back today, one year later to buy a single lesson, and was given a lecture about not using all my lessons and that he had to give them away free to someone else to get his credit. I expressed my inability to conform to the restrictions of multiple lessons in a short time and my preference for a la carte style. The instructor stated “maybe this is not the place for you”, and recommended we just go ahead with today’s lesson. This did not set well with me and even after a 35 minute drive to get there, I chose to leave. Really disappointed with the instructor as well as the business model.

DO NOT DO IT UNTIL THEY REPLACE THE MANAGER Don’t do it until they replace the mngr at Naples walk location cancelled my upcoming lessons Due to the fact that I had a very unpleasant experience at the session provided by the mngr at Naples walk location He began the lesson by explaining to me what my previous instructor(who he fired) can and cannot do as a golf tech instructor and continued by telling me that he “has been trying to get him fired for a long time now”. (One should not be bragging that to a client) During the lesson he continually yawned throughout as I was keeping him awake . He then proceeded to try and instruct me while telling me my stance is “horrible” (which is on tape) my backswing is “awful” and then ended on a real good insult that I was “atrocious “ I advised him that I never had a lesson ; yet he continually insulted me throughout telling me he “calls it as i see it” I do not believe that this person has the correct tactics for instruction as one should teach with encouragement not by berating! At one time he made me feel that I was wasting his time. I felt as though he was of the opinion that women should not be a part of this game? I paid $ 1200.00 for lessons plus brought in three referrals!!! I am now looking for a total refund As I will not continue to put myself through such misery trying to better myself . In closing I have also contacted Corporate and will be in touch with them until I am reimbursed I expect full payment reimbursed on my credit card or send a check to me in the full amount I paid. I will not settle for anything less than the full reimbursement as you can use my three referrals to cover the one decent lesson I had with whom you fired. Again a full reimbursement is order . I will await your /corporate confirmation /Cb

Poor customer service Bought WTX+ two years ago but battery is already failing and I want to know if it can be replaced. Asked the question via the on-line help desk 4 weeks go. I am still awaiting a response despite a second reminder to them.

I ordered a Skycaddie for 2 day … I ordered a Skycaddie for 2 day delivery. It was supposed to have arrived yesterday but didn't show up. I called customer service today and was told that it didn't make it to the post office. No apologies, no resolution and a rep who hung up on me without a good solution. Unacceptable and I will never be using, nor recommend, this company again.