Russ B
GBGood Product, bad service I got a good product for a good price, no problems there. The issues formed when I wanted to get some sort of documentation describing the operation of my product. It came with no user manual or datasheet, so I asked their support team for help. They did not provide me with documentation, but tried to diagnose my problem via email. When I asked about how to attach a momentary switch, the response was "yes". I asked for clarification, and they never responded. I ended up solving the problem through experimentation. So don't buy anything unless you don't need help figuring it out.
Evan
GBI bought a 12V Siren Package from LED … I bought a 12V Siren Package from LED Equipped and would never do business with them again. For starters, once I opened the package the control unit read 'PEWER' instead of 'POWER.' This was to be installed in a customers vehicle and was not disclosed to me prior to my purchase. After hooking up 12V to the siring unit it would not power up. I called LED Equipped and whomever I spoke with was not only rude but also insulting as he informed me I had wired the unit wrong. It was two wires, neither of which he could see through the telephone. They agreed to send me a second unit which was also faulty. I have returned both and still never received a refund. Really top notch products and service here.
Harry Simms
GBWorst customer service ever One of the worst vendors I ever dealt with. Initially shipped order promptly, but didn't bother to install the take down lights I ordered. Returned that order and they promised to reship when UPS received the package. That didn't happen. After a contentious phone call, I was promised a reshipment. They even prepared a shipping label which showed up on my tracking app. However, that order never shipped. I received notice of a refund and order cancelation,without any other contact or explanation. Rude on the phone. This company has no concept at all of customer service. I recommend you go elsewhere for your lighting needs.
lorenzo moreno jr
GBHave been top rate in sales and … Have been top rate in sales and service. Never any issues with orders or warranty. Major factor To our municipals budget savings.Thank you....looking forward in keeping you guys as our emergency lighting suppliers.
Christian St-Pierre
CAHello Hello, I'll get back to you with more information. I purchased a light bar through your website last year, in September 2018th, and I cannot find my bill. Currently, water infiltrates the bar and many led lights don’t work anymore. I don’t know where the water infiltrates the bar. I’ve paid a lot and I am disappointed of my purchase. By the way, I also bought the siren kit 200 watts and it’s working well. I expect that somehow you could exchange my light bar for a new one or give me a refund on it.